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Occasional Contributor
Rosierose2
Posts: 12
Registered: ‎12-29-2011

Difficult to select item view and color, auto play is taking over!

‎10-29-2019 06:26 PM

In addition to forced auto play, it's so upsetting to not be able to bring up bigger views and colors when selected. All of these changes are not always pleasant to habitual customers. There are items I haven't purchased, especially clothes,  because I was so annoyed at not being able to see a better view.

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Honored Contributor
Kachina624
Posts: 69,790
Registered: ‎03-10-2010

Re: Difficult to select item view and color, auto play is taking over!

‎10-29-2019 08:24 PM

I have no problem with the things you mention.  I click on a color and I see the model in that color.  The video does not auto play; plays only if I click on it.  Are you not able to magnify the illustration by clicking on the + symbol to enlarge it?  If you're not able to do these things, there's something wrong with your preferences or your browser.

New Mexico☀️Land Of Enchantment
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