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Trusted Contributor
lizzief
Posts: 1,123
Registered: ‎09-27-2011

Defaulting to videos when searching QVC.com - begging Q to stop!

‎12-30-2022 01:17 PM

So yes, this has been mentioned before and also by me, but one more time, PLEASE stop defaulting to the videos when searching QVC.com! It's not only annoying, it's disturbing to others around you! You're sitting quietly in bed and want to search something, and all of a sudden the video is blaring and wakes up the person next to you! If I want/need to see the video presentation, I will! I don't always remember to turn the volume down/off, but I really shouldn't have to. 

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QVC Customer Care
QVC Customer Care
Alice-QVC
Posts: 1,973
Registered: ‎06-14-2015

Re: Defaulting to videos when searching QVC.com - begging Q to stop!

‎12-30-2022 01:31 PM

@lizzief we appreciate you sharing your feedback with us and I will be happy to pass it on to our management team.

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Esteemed Contributor
Effie54
Posts: 5,557
Registered: ‎09-08-2010

Re: Defaulting to videos when searching QVC.com - begging Q to stop!

‎12-30-2022 03:28 PM

OMG - it's so irritating. It won't make me watch...I'm trying to look online undisturbed. 

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