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06-23-2019 12:54 PM
Lately I have not been able to read many customer ratings on products purchased. They show they are there, but when clicked on they will not come up. I have particulary noticed this on items that do not have as many high ratings. Can someone at QVC please fix this issue?
06-23-2019 01:02 PM
The issue is most likely on your end or there would be an avalanche of complaints. Try using a different browser; that often solves such priblems.
06-23-2019 01:09 PM
Thank you for the suggestion, but, many do come up. It just seems like the ones with lower ratings do not.
06-23-2019 01:11 PM
I think you have to look around for them (to click to see them).
In the question line I type in ORDER STATUS when I want to find that. Try typing in CUSTOMER REVIEWS.
06-23-2019 01:49 PM
Hi @forte i also have this problem, I too think is is a browser issue (I have safari). Since I don’t want to add a browser I found a workaround. I reload the page, and as the page is reloading I scroll. I keep scrolling until the reviews load. We can tell there are reviews by the stars next to the item number. Sometimes I have to do this more than once. It never fails, except when I decide I am not that interested and move on. Their loss.
06-23-2019 02:14 PM
I have the same issue when I try to access the reviews from my order or my wish list. The reviews do show up when I access the item from the search bar.
06-23-2019 03:58 PM
This happens to me too like when Northern Nights had the tsv sheets on and you couldn’t click on the reviews. Now I know why, they are horrible and the reviews reflect that.
06-24-2019 01:03 PM
I can't see reviews on my iPad, but can see them on our desktop. It is aggravating.
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