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QVC Customer Care
Posts: 2,954
Registered: ‎06-14-2015

Re: Clear up InsideQ confusion

@Loveac

sent you an email...Beth QVC

Respected Contributor
Posts: 3,588
Registered: ‎03-09-2010

Re: Clear up InsideQ confusion

[ Edited ]

@Beth-QVC wrote:

@ Montana  and Everyone!

Let me clear up any confusion - in order to subscribe to the InsideQ, you must have ordered any QVC item within the last 12 months. Any item from the QVC inventory...not just from the InsideQ list. 

@ Montana Have you received your august copy yet?

Beth QVC


 

@Beth-QVC, Thank you for verifying the order requirements. That takes care of that concern.

 

However, some who meet these requirements are still not receiving the InsideQ.  This is an ongoing problem.

 

I have not received the August copy.

Respected Contributor
Posts: 3,816
Registered: ‎03-09-2010

Re: Clear up InsideQ confusion


@Beth-QVC wrote:

@ Montana  and Everyone!

Let me clear up any confusion - in order to subscribe to the InsideQ, you must have ordered any QVC item within the last 12 months. Any item from the QVC inventory...not just from the InsideQ list. 

@ Montana Have you received your august copy yet?

Beth QVC


Beth - I have been a customer for over 12 years and have never received the InsideQ magazine even though I have requested it several times.  I buy regularly so that requirement is not the problem. I have posted this before to you or someone else and I still have never received the magazine.

New Contributor
Posts: 3
Registered: ‎03-10-2015

Re: Clear up InsideQ confusion

I'm glad I saw this posted.  I too meet the requirements to recieve the InsiderQ.  I did not get the July issue nor the August issue.  I did get the July email version (but not August).  I'm hoping that they get it corrected for us that do meet requirements.  

Respected Contributor
Posts: 3,816
Registered: ‎03-09-2010

Re: Clear up InsideQ confusion

There seems to be a very bad system in regards to mailing out this magazine.  I have been a longtime customer who buys regularly (every month all year) and I have requested this magazine several times.  I have never received it ever!  I have a friend who buys once or twice a year and gets it regularly.  It is such a joke between us.

QVC Customer Care
Posts: 2,954
Registered: ‎06-14-2015

Re: Clear up InsideQ confusion

@ Montana

I am sending you the August copy and we will research why you are not automatically receiving your copy as you are signed up. Are you listed on any Do Not Call Lists by any chance?

Beth QVC

 

Respected Contributor
Posts: 3,588
Registered: ‎03-09-2010

Re: Clear up InsideQ confusion


@Beth-QVC wrote:

@ Montana

I am sending you the August copy and we will research why you are not automatically receiving your copy as you are signed up. Are you listed on any Do Not Call Lists by any chance?

Beth QVC

 


@Beth-QVC I am not on any Do Not Call Lists.  And thanks for your help. I do appreciate it.

QVC Customer Care
Posts: 2,954
Registered: ‎06-14-2015

Re: Clear up InsideQ confusion

@Catch71

I am sorry that this has been such an issue. It looks like you are not signed up for the subscription but that may be part of the problem. I have enrolled you again and am sending you the August copy now. We will research this for you and may I ask if you have ever subscribed to any Do Not Call Lists?

Beth QVC

QVC Customer Care
Posts: 2,954
Registered: ‎06-14-2015

Re: Clear up InsideQ confusion

@NanaiKiki

I have sent you the August issue. Will also research why your subscription is not working as you are signed up. May I ask are you signed up for any do not call lists?

Beth QVC

Honored Contributor
Posts: 17,491
Registered: ‎03-10-2010

Re: Clear up InsideQ confusion

@Beth-QVC  "People" have been looking into the issue with mine for over a year.

 

It clearly shows on my order history page that I am an active subscriber but I don't receive the email link or the paper copy.

 

Someone manually mailed me a paper copy about a year ago and that was the last of it.


I've posted twice and emailed twice about it and everyone is looking into it.

 

If they every come back from their trip, let me know what they find ;o)

===================================
QVC Shopper - 1993

# IAMTEAMWEN