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Contributor
Posts: 27
Registered: ‎02-01-2019

Christmas in July Started early on 6/24

Christmas in July started early on June 24, 2022. I returned an item from that date only to have it sent back to me. Apparently QVC forgot their early start date. I ordered 23 items on that date due to an early starting time. Please inform the workers who handle returns that items purchased early qualify for returns up to January 31, 2023. 

Honored Contributor
Posts: 75,588
Registered: ‎03-10-2010

Re: Christmas in July Started early on 6/24

@vmli    This issue has come up before and apparently they considered CIJ officially started July 1st.  The June shows were just a preview.  They need to quit jumping the gun and confusing people.  The workers who process returns are just doing what they were instructed.

New Mexico☀️Land Of Enchantment
Respected Contributor
Posts: 3,253
Registered: ‎03-13-2010

Re: Christmas in July Started early on 6/24

[ Edited ]

I don't recall hearing it was any kind of "preview" when it kicked off in June, I was just amused that every year it begins earlier and earlier, with the same name attached..

I suppose too it's possible that they have a lot of new employees since June, since they want everyone to use automated returns and ordering....so maybe the person you spoke with doesn't know of the policy.

 

Anyway, when Christmas in July starts on Easter this year, I'll be sure to listen extra close!

 

Hope you can get it resolved......have you looked on You Tube for videos of the particular shows you bought from? Just put in QVCTV and you item name and see what comes up that was broadcast in June of 2022.

 

You may be able to hear their CIJ return policy in the broadcast.

Esteemed Contributor
Posts: 5,017
Registered: ‎06-04-2012

Re: Christmas in July Started early on 6/24


@vmli wrote:

Christmas in July started early on June 24, 2022. I returned an item from that date only to have it sent back to me. Apparently QVC forgot their early start date. I ordered 23 items on that date due to an early starting time. Please inform the workers who handle returns that items purchased early qualify for returns up to January 31, 2023. 


@vmli 

 

I don't think it's right but I do remember them saying in June it was a preview of CIJ.

 

I like the suggestion of @Othereeeen to look at youtube@videos of the products and see what they said about return policy.

 

Personally I thinks it stinks if you can't return those. Try emailing qvceasyreturns@qvc.com tell them what happened and see if they can help.

Respected Contributor
Posts: 2,391
Registered: ‎09-07-2014

Re: Christmas in July Started early on 6/24

@vmli I'm not sure if I heard correctly, it's been a few months, but I believe they stated only items presented on air as gifts had the return policy. You should contact the social team. They are very good about getting back to you.

Honored Contributor
Posts: 75,588
Registered: ‎03-10-2010

Re: Christmas in July Started early on 6/24

As I recall, they were not advertising June purchased items as returnable until Jan. 2023.  That didn't start until July.

New Mexico☀️Land Of Enchantment

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