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Respected Contributor
Posts: 3,793
Registered: ‎03-13-2010

Can you have your Web Supoort Team Fix ..

Fix the delay ... I keep trying to click subjects but the screen is delayed and scrolls up to something else.

Frustrating.

Thanks.

 

"The less you respond to negative people, the more peaceful your life will become."
Esteemed Contributor
Posts: 5,094
Registered: ‎03-09-2010

Re: Can you have your Web Supoort Team Fix ..

[ Edited ]

Everytime I try to get to my auto-delivery programs ,i have to keep clicking on it or I get a timed out notice. It is so frustrating. When I am on an auto -delivery  that I need to edit ,it does the same thing and I then have to start all over from the beginning on my reg order status page and then keep clicking (50xs) auto delivery ,start from the beginning and then find the order I was working on Smiley Sad  needless to say this is a pain in the A**. This has been going on since all these boards changed  Smiley Sad  I am VERY UNHAPPY WITH THIS SITE!!!!!

 

Honored Contributor
Posts: 16,595
Registered: ‎03-09-2010

Re: Can you have your Web Supoort Team Fix ..

For some reason, I don't have that problem here, but if I ever bring up AOL, it's virtually impossible to read anything efficiently. And forget trying to read the newspaper online -  the cursor seems to have a mind of its own. 

 

I just never know whether it's the site or my old computer or my old brain leading me to do something wrong! 

Honored Contributor
Posts: 17,606
Registered: ‎06-27-2010

Re: Can you have your Web Supoort Team Fix ..

[ Edited ]

 

I haven't seen any of these problems.  Tech support would need more details in order to try and troubleshoot the situation.

 

Some of it depends upon what kind of device you're using and which browser.  If we're talking about computers and not mobile devices, it's best to use Firefox or Chrome for this website (on any browser or device,  be sure you have the most current software and regularly clear cookies/cache/website data, shut down the browser, and then relaunch it).  I've noticed people using IE have the most problems here.  I think that's a result of the waning support of IE as they phase it out in favor of Microsoft Edge.

 

 

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova
Honored Contributor
Posts: 78,318
Registered: ‎03-10-2010

Re: Can you have your Web Supoort Team Fix ..

[ Edited ]

People have been complaining about the screen jumping around since June.   Best to just slow down and not make entries until it has "settled".   They've had so many complaints, I'm sure if it could be fixed,  that would have already happened.  Seems to be especially troublesome on tablets. 

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