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New Member
Posts: 1
Registered: ‎02-04-2020

SUGGESTION FOR QVC. Very annoying when you see the review box upper left click to read reviews and no reviews come up.  I would like to see some of the hundred reviews QVC claims they have.  Since your recent purchase of HSN is able to show you all the reviews from CUSTOMERS who actually bought the item,  am sure QVC can manager to get IT in there and fix this problem.  Or do you really want to fix this problem??  I know a lot a customers who rely on reviews from actualy customers regarding sizing, material, etc and without these feedbacks I myself would not purchase any clothing without this information.  The Host or Guest, their word is not enough.  Real People who bought the item should be trusted.

Honored Contributor
Posts: 75,658
Registered: ‎03-10-2010

If you're not seeing any reviews, there's something wrong on your end.  The first thing you should try is using a different browser.  When you have a complaint about reviews on a specific item, please include the item number so it can be checked.

New Mexico☀️Land Of Enchantment
Esteemed Contributor
Posts: 5,094
Registered: ‎03-09-2010

@debjoya 

 

I have found many times especially on the TSV's , that  reviews are NOT available

 

If possible on a common item, I skip over to Amazon and read their reviews....lol ......(and many times buy it there)

Esteemed Contributor
Posts: 6,788
Registered: ‎08-18-2016

@debjoya , while I can get reviews to eventually load on this website, I find they load immediately on the QVC app. 

Some people find the security or other settings on their device is preventing them from seeing reviews. It's not because QVC doesn't post them.

Honored Contributor
Posts: 8,025
Registered: ‎12-24-2010

@MalteseMomma I do the same if product I'm interested in - ----- has an engine - a motor - an electrical cord or anything else that runs.....  check Reviews on Amazon or any other websites selling the same product.

It has saved me so many times from bad purchase.

Trusted Contributor
Posts: 1,076
Registered: ‎04-20-2010

If an item has more than one selection, for example, reg., petite, tall, you have to click on that selection to get the reviews for that length. Otherwise, it will look like there are no reviews.

Honored Contributor
Posts: 9,510
Registered: ‎03-10-2010

I find that if it has a TSV price you can't see the reviews until it's no longer a TSV.  I can, however, see the reviews on my phone.  I would also like to comment that QVC really needs to review the reviews before approving to show online.  There are many that are NOT reviews but just complaints about not having their size available. They should not be submitted as reviews unless they actually received it. 

Honored Contributor
Posts: 20,823
Registered: ‎03-09-2010

Re: CUSTOMER REVIEWS

[ Edited ]

Exactly @Pecky I saw a lot of 1 and 2 star reviews for a CD player. Mostly, customers complained that the BOSE name appeared on the box so the gift recipient knew what they were getting. Big deal! Another complaint was that they couldn't use the item as a TV sound bar. Again, big deal! I want reviews about how the item looks and works - not how to package it or wishing it did something else.

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