Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
04-01-2021 11:45 AM
So I ordered 2 pair of the recent Spenco TSV tennis shoes. They don't fit so I need to return them. They came in a shoe bag, inside of a cardboard box direct from the manufacturer. I would like to return them in one box, which I can do if I just have to return the shoes in the shoe bag. Do you think I need to return them in the cardboard manufacturer box? Is my question making sense? TIA.
04-01-2021 11:47 AM
No. I've returned items in different packaging than what it was shipped it. As long as you send the item and paperwork I don't see why it would matter how you send it back.
04-01-2021 12:00 PM
I think any box you have is good.
04-01-2021 12:24 PM
Are you saying your shoes didn't arrive in a regular shoe box? Just 2 bags of shoes in a carton?
I ordered two pairs and each pair came in a shoe box.
04-01-2021 12:37 PM
THey did not arrive in a typical shoe box per se. It was a manufacturer's cardboard shipping box. The shoes were in a shoe bag in the box.
04-01-2021 12:42 PM
My two didn't fit either. I put both shoe bags in a different box along with another return item. The receipts are there along with a letter. I'm sure it will be fine.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788