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Esteemed Contributor
Posts: 7,901
Registered: ‎05-15-2014

Re: Shoe packaging (Q Box) and worn shoes! (I think)

I've had this happen to me.  Got a pair of shoes that looked like they had been worn for months, came in a box with no tissue paper!  They were pricey too, Franco Sarto I believe. How does this happen?  Returns should not get mixed in with new items.  I was mortified, unless they think we are not going to notice......very reluctant to order shoes on QVC any more, or much else for that matter.

Honored Contributor
Posts: 43,467
Registered: ‎01-08-2011

Re: Shoe packaging (Q Box) and worn shoes! (I think)

@homedecor1 I can see the imprint from toes on both sandals from my screen.

 

SO sorry this happened to you.

Trusted Contributor
Posts: 1,233
Registered: ‎03-15-2010

Re: Shoe packaging (Q Box) and worn shoes! (I think)

Wow that person would have had to wear them for some time to get those imprints on them.  Then have the nerve to send them back, disgusting!

 

I have a white pair of Clark shoes coming from Shoe Mall, hoping here they are not worn or back they go.

 

 

Honored Contributor
Posts: 12,514
Registered: ‎03-09-2010

Re: Shoe packaging (Q Box) and worn shoes! (I think)

@crawford5153 

 

Thats what I saw first after I saw the "poor" packaging!

 

Q immediately corrected it & refunded my money!  

Trusted Contributor
Posts: 1,233
Registered: ‎03-15-2010

Re: Shoe packaging (Q Box) and worn shoes! (I think)


@homedecor1 wrote:

@crawford5153 

 

Thats what I saw first after I saw the "poor" packaging!

 

Q immediately corrected it & refunded my money!  


They need to reimburse you also for shipping.  Glad to hear you got your money back.

Respected Contributor
Posts: 2,496
Registered: ‎01-23-2019

Re: Shoe packaging (Q Box) and worn shoes! (I think)

People could be catching foot diseases with this practice.  If you put them on before you realize they are used. How gross.

Super Contributor
Posts: 306
Registered: ‎10-31-2019

Re: Shoe packaging (Q Box) and worn shoes! (I think)

I received a pair of shoes in a Q box and I thought they must have been returned. I paid full price and was very upset.  I sent them back and let QVC know I felt these were a return and wanted a full refund...which was issued to my card.  Did not appreciate the underhanded attempt to fool me!

Respected Contributor
Posts: 3,020
Registered: ‎03-16-2010

Re: Shoe packaging (Q Box) and worn shoes! (I think)

I got some from Zappos in a generic brown unmarked box and promptly returned them too.