Shoes

[Salreg]

I ordered a pair of these boots in basically my normal size which is a 9 1/2 only I ordered these in a 9 1/2 wide and I can barely fit my toes into them.  Went to return them and there was no invoice included on or in the box so I tried to print a return label off the computer only I kept getting a blank page so I called QVC and they said I had to return these on my own.  No label

can be issued.  Is this something new?  I have ordered Ryka boots previously and had no problem if they had to be returned which wasn't very many.  It is such a hassle to have to have to stand in line at the PO versus

dropping the package in the boxes.  

[amyb]

Honestly, wth is happening to QVC...they are all over the map with "processes"....making it less and less customer friendly to shop with them.

@Salreg If that's your usual size and it doesn't fit right, I'd also ask to be reimbursed for ship costs back! I'd also try again with a different customer svc rep to make sure you get the same response. I've never heard where they couldn't email or mail a return label!

[colleena]

@Beth-QVC  This is confusing - could u help, thanks,

[Love my grandkids]

@Salreg I would email all the details including order number, etc. to the Social Team as follows:

SocialTeam@qvc.com

And you might also copy your post and put it on the Customer Care forum.