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12-17-2010 10:49 PM
I ordered the calf yellow medium zip pocket sac and it is huge!! I am a big bag girl and it is still too big for me--alas, it must be returned.
I want a refund, but on the shipping paper it has three boxes. one, you put the item being returned. two, you put the style you want it replaced with (i don't want a replacement). The third, it says to credit my account. I don't want a credit on Dooney.com, I want my money back on my card.
Do I need to do anything, or does credit my account meant to credit by the original purchase method??
Any help you ladies can give would be greatly appreciated
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