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03-03-2017 06:10 PM
I bought a pair of suede boots at the end of October last year. At first they did not bother me and then the rubbing started on my right foot on one toe. I did not wear them for a while and at the end of Jan. started again and ended up developing a corn. This is a first for me with Clarks. I had to go to the foot dr. I finally contacted Clarks by email and I was told I could return the boots to the store where I purchased (90 days cash refund or credit card & after 90 days store credit). I returned the boots today to the store and received a store credit. They were low on my size in the store. I was very grateful that I received the credit as I could not wear the boots. At least they do stand behind their product. ![]()
03-04-2017 02:51 PM
I love Clark's and probably have about 50 pair. Just recently purchased a white pair from Shoe Buy for $22 -- Clarene Award wedge sandals. We have an outlet where I live and I've purchased most of them there. I've probably been buying them for about 20 years. I did have a pair of black mule's that finally came apart at the seams and I had to toss them. They weren't that old. The price has gone up considerably. I entered a drawing at a new Clark's store in Petaluma, Ca. and won $200 worth of shoes! That was so exciting. I could pick any shoes I wanted.
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