Well I sent back the first Dona Sharp bag I ordered only because I didn't like the stiff vinyl handles and took a chance on 2 others. Boy am I glad I did. The customer service at the House of Quilts were very nice and they shipped them asap . I got the Jenna (smaller) and a Lori in the Salt and Pepper. I have been shopping for those perfect bags it seems forever ! LOL The salt and pepper is black and white with just a hint of silver here and there. Very very nice looking and much more sophisticated looking than vera bradley IMO. I may have to order another in the grape patch or celestial pattern.