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02-06-2015 10:58 PM
02-06-2015 11:34 PM
On 2/4/2015 suzyQ3 said:On 2/4/2015 RespectLife said:I have never shopped anywhere that wouldn't refund my original shipping. Never. Most other sites I use have totally free shipping to me...and some free returns as well.
I chose to shop Q regardless since they had such a huge selection of handbags and colors! I have never ordered the same bag in multiple colors just to choose one. That would be a waste of my return shipping!! Bags are large and much more expensive to return even paying my own fees.
There is a huge difference returning a tube of mascara that you hate w/ a loss of $3+ return costs and losing $11.72+ return costs on a handbag that didn't work.
I have received bags that are clearly not even close to the measurements listed. Is that 'their error'? Would I get a refund in that case? I wouldn't want to have to argue or haggle to receive a full refund.
Other handbag sites are available that are free shipping. For me, this new policy MOST affects my handbag habit! Maybe QVC is doing me a favor. I will not chance their bags any longer and therefore save money, lots of it, since I keep 95% of what I order.
However, they will be losing hundreds in sales just from me.
There may be some, but I can't think of an online site that charges a shipping fee that also refunds that cost -- unless, of course, they were at fault in some way. QVC was unusual in that respect.
Don`t know if this has been answered but HSN returns original shipping fees.
02-07-2015 02:32 PM
On 2/6/2015 OldFoogey said:On 2/4/2015 suzyQ3 said:On 2/4/2015 RespectLife said:I have never shopped anywhere that wouldn't refund my original shipping. Never. Most other sites I use have totally free shipping to me...and some free returns as well.
I chose to shop Q regardless since they had such a huge selection of handbags and colors! I have never ordered the same bag in multiple colors just to choose one. That would be a waste of my return shipping!! Bags are large and much more expensive to return even paying my own fees.
There is a huge difference returning a tube of mascara that you hate w/ a loss of $3+ return costs and losing $11.72+ return costs on a handbag that didn't work.
I have received bags that are clearly not even close to the measurements listed. Is that 'their error'? Would I get a refund in that case? I wouldn't want to have to argue or haggle to receive a full refund.
Other handbag sites are available that are free shipping. For me, this new policy MOST affects my handbag habit! Maybe QVC is doing me a favor. I will not chance their bags any longer and therefore save money, lots of it, since I keep 95% of what I order.
However, they will be losing hundreds in sales just from me.
There may be some, but I can't think of an online site that charges a shipping fee that also refunds that cost -- unless, of course, they were at fault in some way. QVC was unusual in that respect.
Don`t know if this has been answered but HSN returns original shipping fees.
I don't shop much at all from any shopping channels, so I checked and you're correct. But I doubt that you'll find many, if any, online retailers who will refund original shipping costs if there is such a cost involved in the transaction.
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