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Contributor
Posts: 21
Registered: ‎08-25-2010

Re: My ROMA GiLi 2 Has Arrived!

Mine came today too. I got the Blush. I do love it I am just worried it is too big for me. But then again I love it. Haha! I am sure I could get used to the size. I am also thinking I should have gotten the Snake. Ugh. I have some thinking to do. Smiley Happy
Honored Contributor
Posts: 9,139
Registered: ‎04-16-2010

Re: My ROMA GiLi 2 Has Arrived!

Opened up my two boxes: natural ostrich and he snake. Beautiful bags!! My thoughts:

Natural ostrich:

1) Smaller than I thought it would be.

2) Leather is not stiff nor soft but just right : )

3) There is a mark in the leather running across the front of the bag; looks like an eraser head was rubbed from the top left ring to the bottom right base. I noticed it right off but no one else did. It bothers me, lol, but it might blend in as the leather ages. Not sure what to do....

Snake:

1) Smaller than expected.

2) The pattern is a bit off centered (not by much but I can tell).

3) Magnetic snap shows off the unevenness of the sides of the bag (one side is lower then the other). Not noticeable when unsnapped.

4) Smell. There is something with this bag that causes my eyes to burn and water. Maybe it's the packing but the other bag does NOT do this.

Overall, I love them. I'll let them air out and see what happens over the next few days. My hope is that I do NOT need to return them. Should have ordered more : )

Frequent Contributor
Posts: 114
Registered: ‎03-14-2010

Re: My ROMA GiLi 2 Has Arrived!

My Roma in blush has arrived. I looked over every square inch, inside and out and I am thrilled! It is a beautiful nude peachy pink color. Gorgeous!! No wrinkles, marks, weird stitching, puckering, mismatched skins or anything. I absolutely LOVE it, it is my first GILI purchase but it won't be my last. I will not hesitate to purchase a second color of this bag! Amazing value!!!!!

Respected Contributor
Posts: 2,938
Registered: ‎12-07-2012

Re: My ROMA GiLi 2 Has Arrived!

Aaaaagggggh! You guys who got the great blush bags are killing me!

I just sent an email to customer service alerting them to the problem. I'll wait for the response while basking in the full-blown sulk that has developed over the last hour or so.

Frequent Contributor
Posts: 80
Registered: ‎03-09-2010

Re: My ROMA GiLi 2 Has Arrived!

On 5/20/2014 stevieb said:

Mine arrived today and I LOVE it! The ivory ostrich is everything I anticipated and then some... What a beauty of a bag!

WOOHOO!! Congrats!! I'm so glad you love it and it's a winner!!!!!!

I can't wait to see what they bring out next!!

Frequent Contributor
Posts: 80
Registered: ‎03-09-2010

Re: My ROMA GiLi 2 Has Arrived!

Too everyone that has gotten their bags and love them a big Congrats!! I hope you enjoy carrying them!! I know I will. They are a great value!!

To all that have had issues, I'm so sorry you are disappointed. I hope C/S can get replacements for you!

Even though my blush has some slight "wrinkles", they are slight and tend to fall in the folds so it doesn't detract from it's beauty!!

ENJOY!!

Honored Contributor
Posts: 9,139
Registered: ‎04-16-2010

Re: My ROMA GiLi 2 Has Arrived!

FavoriteSon: CS offered me the following when I called about my ostrich stripe issue:

1) 10% discount and it's a final sale

2) Refund anew no-cost to me return

3) #2 and Waitlist at the TSV price and same number of easy pays

4) Waitlist with TSV price and same number of easy pays.

I wish you luck and hugs as I know how it feels, trust me : (

Frequent Contributor
Posts: 80
Registered: ‎03-09-2010

Re: My ROMA GiLi 2 Has Arrived!

On 5/20/2014 sahmIam said:

FavoriteSon: CS offered me the following when I called about my ostrich stripe issue:

1) 10% discount and it's a final sale

2) Refund anew no-cost to me return

3) #2 and Waitlist at the TSV price and same number of easy pays

4) Waitlist with TSV price and same number of easy pays.

I wish you luck and hugs as I know how it feels, trust me : (

I'm glad they were able to work with you. Did they think they would be able to fill the wait list order? What are you going to do?

Valued Contributor
Posts: 619
Registered: ‎03-09-2010

Re: My ROMA GiLi 2 Has Arrived!

Favorite son I am truly sorry about your funky bag!! There is nothing more heartbreaking then waiting with such anticipation for something only to have it not meet your expectations, that REALLY bites!! I hope CS makes it right for you! You should get a hefty discount for your replacement bag!! I know that's what Lisa would want for you! Again, so sorry...
Super Contributor
Posts: 674
Registered: ‎02-03-2013

Re: My ROMA GiLi 2 Has Arrived!

Oh boy, I'm on waitlist for the Blush and am really nervous now that I may get a defective return or a defective original...eegh....anybody have any issues with the Ice Metallic? It was my second choice and I'm thinking of switching over to that color....