Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
‎09-17-2021 09:27 AM
I just received my Earth Origins clogs with the "sherpa" lining. Although it says true to size, they don't state o go up a size since the lining takes up space within the shoe. I spoke to CS this morning and they're sending the size 8 instead of 7 1/2 free shipping since an exchange.
***Just an FYI for those interested in these lined shoes.
‎09-27-2021 08:48 AM
FINALLY, after 3 weeks I received the replacment pair. Wrong size...instead of an 8, I was sent a size 9!!! The packing slip says I ordered an 8. What's wrong that Q just cannot get orders correct? They wanted to replace the item, but with 2 pr. in the wrong size, it's been a wait of 6 wks. or more. No thanks. Amazon for me!
‎09-28-2021 03:52 PM
@Shanus I'm sorry about your shoes. It's really frustrating. I've never yet had a success with the "exchange" program at QVC.
So I no longer bother.
‎09-29-2021 08:25 AM
You may want to try Zappos, my go to site for shoes for many years before amazon became so huge. Within a week's time frame I ordered 3 different sneakers, returned 2 pair and kept the style that fit me best. Orders were each delivered free within 24 hours, free returns, and my credit card was refunded the minute my return was scanned at UPS. All of this took place within 8 days. Zappos also allows returns for unworn shoes for 365 days and allows athletic shoes to be worn 30 days outside before returning. How can you test the fit on a walking or running shoe unless you put on some serious road miles? Zappos also sells on Amazon. Q isn't playing in the same ballpark.
‎09-30-2021 11:11 AM
I ordered these shoes in my normal size and they are a bit snug. I probably can't wear socks with them. I also really don't like that there is a huge label instead of the cozy material right under the heel! Who designs these things???
I just checked reviews for the item and they are not favorable. It's too much of a hassle to return so I'll keep them, but I'm not happy with my purchase!
‎09-30-2021 02:00 PM
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2025 QVC, Inc. All rights reserved.  | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788