Shoes

[jaxs mom]

When I was reading some QVC reviews I noticed that some people were complaining about broken logo lock clasps, since you can't reply to posted reviews I thought I'd post info on getting bags repaired by Dooney in case anyone doesn't know and needs the information.

Repairs: After the initial year covered by our guarantee, we will gladly repair any Dooney & Bourke bag or accessory that has become damaged or worn. Repair costs vary, depending on the condition of the item, but will not exceed half of the current retail price for that particular style. Once we receive an item for repair, we will inspect the item, advise you of repair costs (via mail, allow 1-2 weeks) and request your approval before any repair work takes place. If your bag or accessory is beyond repair or if repair costs exceed half of the current retail price you will be eligible for a replacement.