Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
03-20-2015 12:17 AM
I just received my Gretta Satchel (A254902) today. However, it was shipped folded in a flat position. I love the purse but from being folded for a period of time, there are creases in the bag on the fold lines. Has anyone had any experience with coated cotton to know if these creases will eventually go away? Or is there anything that can be done to smooth them out. I like everything else about the purse so am deciding if the creases are something I'm willing to live with if they're permanent.
03-20-2015 12:48 AM
What is the coating made from? I wonder if you could take a warm, not hot, hair dryer to it? Maybe you should email the company to see what they say. Does the rep have a Facebook page? You could try that. Maybe place it outside in the sun for a little while??
03-20-2015 03:47 PM
03-20-2015 07:42 PM
I got this bag from ilovedooney.com. I did get a response from them today and their reply to my question is that the folds would not come out and they'd be happy to refund my money. Really bummed though because it is a perfect purse. I immediately stuffed a large sweatshirt in it last night and will follow the suggestion of a warm, steamy bathroom or a little blow drying and see if that helps--just in case! I got it in the white/tan for summer but did LOVE the charcoal. I was wondering if I got it through QVC or the dooney site if it would come stuffed. I'm not sure why THEY didn't--the HUGE box would certainly have accommodated the tissue paper... It's too bad. Thanks for your replies!
03-21-2015 04:27 AM
On 3/20/2015 cyndy397 said:QVC sends them out flat and folded also.I got this bag from ilovedooney.com. I did get a response from them today and their reply to my question is that the folds would not come out and they'd be happy to refund my money. Really bummed though because it is a perfect purse. I immediately stuffed a large sweatshirt in it last night and will follow the suggestion of a warm, steamy bathroom or a little blow drying and see if that helps--just in case! I got it in the white/tan for summer but did LOVE the charcoal. I was wondering if I got it through QVC or the dooney site if it would come stuffed. I'm not sure why THEY didn't--the HUGE box would certainly have accommodated the tissue paper... It's too bad. Thanks for your replies!
03-21-2015 11:08 AM
Thanks, Tissyanne, for letting me know that; I guess I just need to "let it go".
There IS a slight possibility that I'm too Type A--I want it to look just as smooth as their picture . I'll set it out and look at it over the weekend and make a decision. Thanks again.
03-21-2015 01:14 PM
They should not be folding bags. I got a Gretta a while back and it came stuffed and not folded, and that's as they should be shipped... My gosh, we pay more and more for bags, and shipping them is still just as expensive as it always was, and yet cutting corners seems to be the name of the game... It's not just QVC doing it, but for what they charge to ship a bag, they could do better.
03-21-2015 03:01 PM
03-21-2015 04:14 PM
Good to know, Ladies!!! I can see where flat packing the nylon wouldn't be as much a problem. Thanks for validating me; now I don't feel like I'm being nit-picky. You're right; I've never paid so much for handbags until this fall when I got swept up with "Dooney fever." I'd rather pay the $50 extra at a dept store and get a perfect bag frankly. I see a trip to Macy's in my future...
03-21-2015 04:58 PM
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788