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Contributor
Posts: 70
Registered: ‎03-12-2010

Anyone else have this issue?? (Milano related)

I'm so upset! Purchased three of these bags, grey, black and nude ostrich. My nude ostrich arrived today and the handle feels rough. It's not smooth like the handle on the grey ostrich. Has anyone else received a bag like this? I can't even describe the feel exactly. Sort of feels like the skin on a peach. The same handle on my grey ostrich is nice and smooth. I'm so curious to know if anyone else got a bag like this.
Valued Contributor
Posts: 3,846
Registered: ‎04-22-2014

Re: Anyone else have this issue?? (Milano related)

Not sure what you are talking about because my handles are fine but since the nude ostrich is still in stock, you can return it for an exchange. Mark it as defective and they won't charge you for return shipping. Also, you'll get the replacement at the same price you paid. I got brown snake and my hardware at the end of the handles isn't firmly attached to the G stamped piece so I'll be exchanging it for hopefully a flawless bag.