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02-29-2020 11:18 AM
Does anyone know if this type of label indicates that this was a
customer return?
These are EternaGold earrings 14kt, item# J361864, but they did not come in a EG teal green box, and the product card was not included.
They are supposed to be new, but they look used/worn with make-up oil smudges.
For what they cost, I really expect new!
02-29-2020 11:32 AM
I dont know about the label but they look like a return to me.
02-29-2020 11:36 AM
yes, that label indicates that it was a returned item.
they do sell returned items, just as any retailer would do.
if they look used and worn, then send them back for a refund. indicate that on the return receipt so you will get a full refund.
02-29-2020 11:41 AM
If you do decide to keep them, make sure you clean them really well with alcohol.
02-29-2020 11:56 AM
I'm not completely sure that label always indicates a return. I've gotten items with that different label on some brand new items that had never been sold before. So I'm thinking that along with the possibility of it being a returned item, it could also just indicate something happened to the original packaging and it had to be re-packaged.
Years ago, they actually opened and inspected random products and so those items sometimes had different packaging. But I don't think they do that anymore.
02-29-2020 12:04 PM
I remember back in the day when some items would come with a sticker saying that the item had been inspected for 'quality control'.
From some orders I've received and others I have read here, I don't think they do 'quality control' anymore!
02-29-2020 12:06 PM
Probably a return.
02-29-2020 12:08 PM
@KingstonsMom wrote:
I remember back in the day when some items would come with a sticker saying that the item had been inspected for 'quality control'.
From some orders I've received and others I have read here, I don't think they do 'quality control' anymore!
I agree!
02-29-2020 12:15 PM
The company - Eternagold - was sold years ago - so I wouldn't put concern on the packaging. Now with that - the sticker could be an Inventory Tag. If the earrings look okay and you love them.............I'd forget the rest. Polish them up and enjoy them.
02-29-2020 12:22 PM
@KingstonsMomIn the years when I was making lots of purchases, once in a great while I did see that inspection paper. Maybe it showed up once in 50 or more purchases, never very often. I just don't know how we'd know how they're doing inspections.
Almost the only way I know to be sure what I buy is inspected before I get it home is to buy locally which I do as much as possible.
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