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03-14-2015 04:05 PM
On 3/13/2015 Kachina624 said:On 3/13/2015 colinka said:Toby isn't being snarky; she's being realistic. The last thing the Q is interested in is giving the shopper a warm and fuzzy feeling or making their programming "special". It's all about the bottom line, baby.Don't be snarky, KYToby. I originally loved the Q because you could find new and original items from smaller vendors there. It was like going to a unique small street of shops, versus the copycat bland shopping mall stores. Now it's just not as exciting or as special. The Q has sold its soul.
Oh I think QVC is using social media thing playing the "the hosts are your friends" card and attempting to give customers that warm and fuzzy feeling with cutesy stories on the front page of the forum about Mary Beth's baby photos, Dan Wheeler's dog, Rachel's love of books....and before that Shawn's and Courtney's wedding.....But ya know what gets me shopping....NONE OF THE ABOVE. Nope, I like unique merchandise (that I can't find locally) that is good quality at a good price! ---Unfortunately, I am not finding this at QVC these days, so I'm not watching and shopping at other retailers....
And their current strategy is definitely impacting their bottom line in percentage of revenue increases and units sold compared to their competition.
03-14-2015 04:25 PM
I turned on the Q today for about an hour to see part of the Dooney show and even as a handbag lover, off it went an hour before the show was even over... The same bags, the same prices, the same shipping the same host spiels... Enough! And when you're limiting customer options for shopping with you as badly as QVC has, yes, customers reach a saturation point. So unless they really think they can make it with all those 'new' customers they're always pontificating about, then I wish them good luck, because sooner or later, a significant percentage of 'loyal' customers are going to look elsewhere. To be sure, they'll always retain some, but others of us are reaching our limit.
03-14-2015 05:47 PM
03-14-2015 06:22 PM
On 3/14/2015 SPURT said:On 3/13/2015 Kachina624 said:On 3/13/2015 colinka said:Toby isn't being snarky; she's being realistic. The last thing the Q is interested in is giving the shopper a warm and fuzzy feeling or making their programming "special". It's all about the bottom line, baby.Don't be snarky, KYToby. I originally loved the Q because you could find new and original items from smaller vendors there. It was like going to a unique small street of shops, versus the copycat bland shopping mall stores. Now it's just not as exciting or as special. The Q has sold its soul.
Oh I think QVC is using social media thing playing the "the hosts are your friends" card and attempting to give customers that warm and fuzzy feeling with cutesy stories on the front page of the forum about Mary Beth's baby photos, Dan Wheeler's dog, Rachel's love of books....and before that Shawn's and Courtney's wedding.....But ya know what gets me shopping....NONE OF THE ABOVE. Nope, I like unique merchandise (that I can't find locally) that is good quality at a good price! ---Unfortunately, I am not finding this at QVC these days, so I'm not watching and shopping at other retailers....
And their current strategy is definitely impacting their bottom line in percentage of revenue increases and units sold compared to their competition.
The social media and "hosts are our friends" doesn't get me to shop. I pretty much cut back to just an occasional order. Will be less soon as I seldom watch the nonsense.
03-14-2015 06:48 PM
They have small vendors, but generally they are on shows like Am Style PM Style and more general shows. The vendors that get 1 or 2 hours during the day probably sell a lot of merchandise.
03-19-2015 08:34 PM
I think the High End Vendors they have kept are the ones who have generated Big Dollars due to a MS. L.R. She helped drive up sales. I do believe QVC wants to gear more to high end lines and get rid of the ones that don't make those big dollars. But and I say but, those smaller vendors got QVC on the map. I remember when Judith Ripka sold rings for $30 & $40 and now it's so ridiculous. I purchased a Dennis Basso faux fur coat many years ago and it looks like new and it cost around $129 I know we've had some inflation, but again I think the Q is gearing to be the high end shopping channel. TSV's use to be a great deal.. Now, it's a joke most of the time. Those good old days are long gone.
03-19-2015 10:09 PM
Hello, newlook and welcome.
It was sad when Kirk's Folly went out of business.
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