returns - Page 2

DAD · ‎06-27-2010

I have not received a letter but I am being very careful about purchasing very much anymore. I have had to return items because the size charts for the "specific" item are not reliable anymore. As a customer I have had to pay too much for items that are clearly not as described. The charts used to be very accurate. And free exchanges are a joke. By the time my exchange gets processed the size I need is gone. Then if you do pay up front I have to call the get my return shipping fee credited to my account! A CSR told me it's the system. I guess their system needs a lot of work!

Teddixat · ‎10-04-2010

@arezzo. You must return a lot of stuff to get more than one letter about your returns. Maybe you need to look at why you return so much stuff.

Mindy D · ‎05-23-2010

@Kachina624 wrote:
@Spurt The past few years, I've averaged 30 garment purchases per month. Yes, I know that's excessive but it's my thing. I study each one carefully before I pull the trigger. I can remember only one time this year when something didn't fit. I should have noticed that a pair of woven, not knit, pants had no Spandex thus no stretch and didn't fit like others. I received 4 items yesterday which all fit fine except the two pairs of pants are too long. I knew when I ordered them they would be. I sew, so I can hem them easily.

I guess we'll have to agree to disagree.

@Kachina624 @I'm showing your post to my husband so he'll know how much worse I could be when it comes to ordering.