Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
04-27-2021 08:11 PM
what do you all mean when you talk about the red hmm bar regarding packages? thanks
04-27-2021 08:16 PM
I also was confused by that thread. I found it to be as weird sounding as the "Goo Goo Titanic" thread. LOL
04-27-2021 08:21 PM
lol what was that one about? it was gone before i could see it
04-27-2021 08:27 PM
Let me know if you find out. I haven't a clue
04-27-2021 08:34 PM
@alohakz wrote:what do you all mean when you talk about the red hmm bar regarding packages? thanks
I think you are or were looking at my post. When I try to track some of my orders I get a red line with the starting word Humm, something went wrong. Please contact CS.
I guess you wouldn't understand unless you saw it on one of your own orders, sorry for the confusion! I had a feeling others had the same thing on one or more of their orders.
04-27-2021 08:36 PM
The original discussion about the "red hmm bar" is still active.
It's about not being able to track orders once they've shipped. When you click on the "track package" button, rather than getting the tracking info, you get a red banner that says "hmmm, something went wrong - try again or contact customer service".
04-27-2021 08:40 PM
@FrostyBabe1 wrote:The original discussion about the "red hmm bar" is still active.
It's about not being able to track orders once they've shipped. When you click on the "track package" button, rather than getting the tracking info, you get a red banner that says "hmmm, something went wrong - try again or contact customer service".
FB Thank you for explaining it better than I did. QVC SOCIAL TEAM told me it is My borwser. I wrote back and explained this is only happening on certian orders so it IS on their end but they haven't answered me back.......
04-27-2021 08:41 PM
@KKJ wrote:I also was confused by that thread. I found it to be as weird sounding as the "Goo Goo Titanic" thread. LOL
Oh my, what could that have been about? Where was it?
04-27-2021 08:46 PM
@Jackhound Mom wrote:
@FrostyBabe1 wrote:The original discussion about the "red hmm bar" is still active.
It's about not being able to track orders once they've shipped. When you click on the "track package" button, rather than getting the tracking info, you get a red banner that says "hmmm, something went wrong - try again or contact customer service".
FB Thank you for explaining it better than I did. QVC SOCIAL TEAM told me it is My borwser. I wrote back and explained this is only happening on certian orders so it IS on their end but they haven't answered me back.......
It's most definitely NOT your browser. It's a problem on QVC's end. I've had it happen on Safari, Chrome and Firefox. I really wish they'd get it together.
04-27-2021 11:14 PM
That confused me too. Now that I see the explanation here I understand and have seen that phrase when I was checking the tracking on some items. My experience is that the tracking cleared up in the next few days.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788