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09-23-2025 09:22 PM
09-23-2025 10:08 PM
@Mz iMac wrote:
@rockygems123 wrote:
2 orders made in June with advance 8/11 ship dates still have not shipped. That held me back from ordering for a while but I've somewhat given up on ever seeing those items.
@rockygems123 Why haven't you called CS and/or emailed the mods for an explanation?
Of course I've contacted customer service. What do you think their answers were, "We don't know why!".
09-23-2025 10:10 PM
@Kachina624 wrote:
@rockygems123. I think it's not an inventory but an IT problem that they can't figure out how to fix on their antiquated system. The CEO, in one of his addresses, alluded to having a new IT service provider. Perhaps the young guns they've hired are unqualified to work on the ancient Q system.
Whatever the problem, it's inexcusable that it's gone uncorrected for so long.
It is inexcusable. One more process that hinders the potential buyer.
09-24-2025 03:02 AM
@San Antonio Gal wrote:
@Kachina624 wrote:
@rockygems123. I think it's not an inventory but an IT problem that they can't figure out how to fix on their antiquated system. The CEO, in one of his addresses, alluded to having a new IT service provider. Perhaps the young guns they've hired are unqualified to work on the ancient Q system.
Whatever the problem, it's inexcusable that it's gone uncorrected for so long.@Kachina624 - I agree that it's maybe an IT problem instead of an inventory problem. You're right - it's inexcusable to have gone on this long.
I wonder if the CEO even knows about this problem.
(you're back to smaller fonts!)
@San Antonio Gal I think the CEO is too busy creating "entertainment" shows. 🙄
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