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Trusted Contributor
Posts: 1,260
Registered: ‎04-20-2013

why did I have to pick a new nickname today?  what was wrong with the one I had?  All I wanted to do was leave a red heart on someone's post......didn't need it yesterday...what is up with this?

 

Honored Contributor
Posts: 54,451
Registered: ‎03-29-2012

Beats me.  It's bananas! Cat Tongue

Valued Contributor
Posts: 716
Registered: ‎08-27-2013

 The Community Bds. are screwed up, as they often are. I just typed in my normal, current nickname and the sytem recognized me. Ridiculous. QVC IT folks pay no attention to such things, evidently.

Respected Contributor
Posts: 4,206
Registered: ‎08-08-2011

I had that happen too when I logged in earlier today but I just typed the nickname I always use and it worked. 

Respected Contributor
Posts: 2,803
Registered: ‎03-09-2010

This happened to me. I just retyped my current one and got in.

Respected Contributor
Posts: 2,751
Registered: ‎03-11-2010
I had to re-enter my nickname too. Annoying systems glitch I guess.
Honored Contributor
Posts: 11,153
Registered: ‎05-22-2012

It's an ongoing issue that pops up sometimes and every few months a couple of people post about it happening. I've only had it happen once, but I entered the same name I've always used and it accepted it. 

QVC Social Team
Posts: 704
Registered: ‎06-14-2015

@HannahBanana wrote:

why did I have to pick a new nickname today?  what was wrong with the one I had?  All I wanted to do was leave a red heart on someone's post......didn't need it yesterday...what is up with this?

 


Hello @mishka14 - We have had a technical issue with this (it even happened to us) but you should be able to go back and change back to your original nickname. If it should ever happen again, just put in the same nickname you always use and you will be fine. 

Have a great afternoon!

Trusted Contributor
Posts: 1,260
Registered: ‎04-20-2013

@Eva_qvc wrote:

@HannahBanana wrote:

why did I have to pick a new nickname today?  what was wrong with the one I had?  All I wanted to do was leave a red heart on someone's post......didn't need it yesterday...what is up with this?

 


Hello @mishka14 - We have had a technical issue with this (it even happened to us) but you should be able to go back and change back to your original nickname. If it should ever happen again, just put in the same nickname you always use and you will be fine. 

Have a great afternoon!


so Eva   qvc  how do I now go back to my other nick name???  Or do I just have to wait for another glitch in the system????? sorry, Technical issue....

Esteemed Contributor
Posts: 6,813
Registered: ‎05-29-2015

@mishka14

@Eva-QVC

 

HB...try signing out and then signing back in...?

~~~ I call dibs on the popcorn concession!! ~~~