new and improved websight - Page 2

Spurt · ‎03-20-2010

On 4/5/2015 stevieb said:
KS, I don't really see any point to the changes either, but haven't (yet) experienced any trouble using the site or checking account information... Certainly no computer freezing... I wonder if something else is going on? Hey, the Q's website has never been state of the art, to be sure, but the changes, to me anyway, while pointless..., aren't un-navigable...

Different KS than our Katie from SC.....nickname is similar....had to look twice

Animals are reliable, full of love, true in their affections, grateful. Difficult standards for people to live up to.”

Spurt · ‎03-20-2010

OP maybe your problem occurred because QVC was doing some type of update (or correction) to the website at the time your were trying to view your account, and maybe that is what caused the freezing. Before the update I had periodic problems accessing my account too...

Did you try using a difference browser, deleting your java cache, flash cache, and browser history.....

Animals are reliable, full of love, true in their affections, grateful. Difficult standards for people to live up to.”

CalminHeart · ‎03-09-2010

The freezing up has nothing to do with Q's website. My suggestion is to run a full scan of your PC. Even if Q was working on its website, it would freeze up just Q and not your whole computer.

IMO, the changes aren't a big deal. Everything is still there. Yes, it takes a couple of extra clicks to get where you want (which isn't very efficient) but it's not difficult to use. Spend a few minutes playing with the new format.

Caaareful Shopper · ‎10-09-2012

I like the new website, and find nothing difficult about it at all. No learning curve required, and I also find it visually cleaner to the eye. In fact, it's similar to other online retail websites (I shop at many, probably too many). In my opinion, QVC is thankfully catching up to the look & feel of a good customer shopping experience.

That is, until you realize they still rotate the same products at higher prices, but that's another thread...

apple1964 · ‎08-07-2013

I don't like my order status is covered up by another bar on the top page. And when I get into the order status there is a white page covering up my statement of what I ordered etc.... QVC should have left well enough alone!

stevieb · ‎03-10-2010

On 4/5/2015 SPURT said:
On 4/5/2015 stevieb said:
KS, I don't really see any point to the changes either, but haven't (yet) experienced any trouble using the site or checking account information... Certainly no computer freezing... I wonder if something else is going on? Hey, the Q's website has never been state of the art, to be sure, but the changes, to me anyway, while pointless..., aren't un-navigable...

Different KS than our Katie from SC.....nickname is similar....had to look twice

Yes, now that you mention it, completely different spelling... I didn't think it sounded like her...

In my pantry with my cupcakes...

kiminca · ‎05-20-2012

REALLY dislike the "new" website!!! Why did you change it? Change whatever you want on the sets or programs, but the website is the user's experience. Dont mess with it. Im sure there are customers who will really struggle with this. I can adjust, im not that grchnically challanged; however this may finally be what stops my incessant shopping at QVC.

maryebrown · ‎04-07-2015

I just logged on ( or should I say TRIED to log on) and, the NEW Q made me jump through all kinds of hoops, in doing so. ${#emotions_dlg.confused1}$ ${#emotions_dlg.angry}$ My Wish List is suddenly gone... ${#emotions_dlg.blink}$ ${#emotions_dlg.rolleyes}$ ${#emotions_dlg.glare}$ and I can assure them that MY FUTURE BUSINESS will go ELSEWHERE ! ${#emotions_dlg.thumbdown}$

divine · ‎03-09-2010

I'm not having trouble navigating the site but there are a few kinks that I find bothersome. I don't like that the videos aren't available when you're at the item number. You need to click on the video tab when you're searching for the item. I'm not sure I'm making myself clear but I don't know how to explain it better.

I also don't like that there are so many drop down areas that I accidentally ""hit"" when I move my cursor too near the top of the page.

I also think the new site is more difficult for my ""impaired"" vision. There is too much ""white space"" and not enough contrast for my eyes to adjust well enough to see clearly.

I'm hoping they are still working on it and some of these issues will be corrected.

Member Since 11/20/2008

Guava from Folsom CA · ‎02-23-2015

I absolutely dislike the new navigation I cannot see the whole page it just gives one item at a time. . I am leaving Qvc due to this issue. This is very disappointing because I enjoy shopping with you . Why do you change things that work. Pm going to HSZ. Boo.