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Respected Contributor
Posts: 4,681
Registered: ‎03-09-2010

having your order confirmed, with express shipping requested, and 3 days later having it slip to backorder.

 

bad show, QVC.

Trusted Contributor
Posts: 1,558
Registered: ‎03-10-2010

I had something similar happen last week.  I cancelled the order.  There is no excuse for that.

Honored Contributor
Posts: 16,611
Registered: ‎03-11-2010

Re: irritation is.....

[ Edited ]

funny is this

can order from Amazon get it, need to return, get my credit before an order from Q is even shipped out the door 

Respected Contributor
Posts: 4,681
Registered: ‎03-09-2010

this is the second time in about a month that this has happened.  grrrrr......

Esteemed Contributor
Posts: 6,602
Registered: ‎03-09-2010

Seems QVC is having huge shipping issues. They need a lesson from Amazon and Zappos. 

Honored Contributor
Posts: 69,806
Registered: ‎03-10-2010

The shipping will be express but the processing before shipping....not so much.  They seem to be getting better.  They've had a huge job integrating HSN merchandise into the QVC system.

New Mexico☀️Land Of Enchantment
Trusted Contributor
Posts: 1,827
Registered: ‎03-15-2010

@godi wrote:

Seems QVC is having huge shipping issues. They need a lesson from Amazon and Zappos. 


  • @godi Add Sephora, Ulta, Macy’s, and Walmart to name a few more with great shipping.
F/N/A luvstogarden
Trusted Contributor
Posts: 1,439
Registered: ‎06-12-2010

This is just another example of QVC chasing their tail.

 

Never proactive.

 

Always reactive and never quite getting ahead of the curve.

 

Trusted Contributor
Posts: 1,463
Registered: ‎03-09-2010

@Kachina624 wrote:

The shipping will be express but the processing before shipping....not so much.  They seem to be getting better.  They've had a huge job integrating HSN merchandise into the QVC system.


 

Why would they need to integrate HSN merchandise to the QVC system? 

Honored Contributor
Posts: 10,509
Registered: ‎03-09-2010

@jackthebear wrote:

funny is this

can order from Amazon get it, need to return, get my credit before an order from Q is even shipped out the door 


 

A lot of retailers ship fast and for free.  That and lower prices are why I always price shop before buying from Q.  98% can be found for less elsewhere.