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01-11-2022 11:29 AM
Thank you to Cheryl from customer service who effortsly helped me to resolve an issue. Great pleasant representstive!
01-11-2022 12:34 PM
I have had a really positive and helpful conversation with customer service at both QVC and HSN in the last week. The representatives were helpful and polite and I appreciate their help and professionalism.
01-11-2022 01:51 PM
Hi @chayse thank you for posting your kudos for Cheryl. I forwarded your kind words to the supervisor. I'm sure Cheryl will appreciate it.
01-11-2022 04:04 PM
honestly I have had nothing but positive experiences with Customer Service and definitely with the Social Team. They have always been willing to help. Sunday night (yes Sunday night June 10th) I had two packages delivered at 4:30 pm. One of the packages contained two Laurie Felt tops Only one of them while the package said was an XXS, the package contained a medium. I called the Q and told them the problem. They immediately sent out the replacement in the correct size and I was told I'd have it by the 12th. Well UPS was in my area and delivered the package today. How's that for excellent service!!
01-16-2022 09:54 AM
I totally agree that QVC CS reps are great. I have never had a problem dealing with them. Sometimes, I specifically wrote a thank you post citing a rep's name.
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