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04-18-2019 09:48 PM
I placed an order on April 13. When I check tracking it shows that it's been "Ready for UPS" since April 15. Today is the 18th and it hasn't moved.
The EDD is 4/23...Tuesday. I have no confidence that I will get it by then. And I need it now.
What do you think? Am I impatient? Should I wait until the EDD before I contact CS? Please advise. And TIA.
It's coming from Ontario, BTW.
04-18-2019 10:04 PM
@esmerelda wrote:
I placed an order on April 13. When I check tracking it shows that it's been "Ready for UPS" since April 15. Today is the 18th and it hasn't moved.
The EDD is 4/23...Tuesday. I have no confidence that I will get it by then. And I need it now.
What do you think? Am I impatient? Should I wait until the EDD before I contact CS? Please advise. And TIA.
It's coming from Ontario, BTW.
Hi @esmerelda
It is not unusual to see no tracking updates for a few days as a packaage crosses the country.. In looking at your order, I would say that you should have your item by your EDD.
Barb
Customer Care
04-18-2019 10:07 PM
Thanks, @Barbara-QVC . I hope you're right. Fingers crossed!
04-20-2019 01:22 PM
@Barbara-QVC You were right! My order was delivered yesterday... days ahead of the EDD. Good job!!
04-20-2019 02:40 PM
@esmerelda I am so glad! Have a great weekend!
04-21-2019 09:27 PM - edited 04-21-2019 09:28 PM
Glad you. got your order Esme. I placed an order on 4/14. As of today 4/21 it still shows in process with no tracking.. Also coming from Ontario CA. I am assuming this means it is still in the warehouse.
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