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Contributor
Posts: 38
Registered: ‎06-10-2015

Just FYI, when you get an email stating your order has shipped, that doesn't mean it's out the door - it means that SOMEONE has put a shipping label on it and it could possibly sit there for another 4-5 days before making its way to you. I ordered the Hair max laser comb and received an email that "my item has shipped. When I track shipping (for the past 6 days), the message says UPS has not yet picked up the package. I should have heeded some of the reviews about this item and taken a pass. How can you sell something that the mfr. doesn't even have? This really makes me mad. I was told by Customer service that if it hasn't been shipped by the 22nd, which is the expected delivery date to call them back. QVC might want to be a little pickier about their vendors.

Esteemed Contributor
Posts: 5,754
Registered: ‎12-02-2013

@Beauty geek 

 

When the tariffs go into effect, we can expect major headaches with " shipping "  from the major global suppliers.  Might be a good idea to get whatever you think you'd need now.......

We make a living by what we get. We make a life by what we give.
Sir Winston Churchill
Esteemed Contributor
Posts: 6,135
Registered: ‎12-13-2010

@Beauty geek wrote:

Just FYI, when you get an email stating your order has shipped, that doesn't mean it's out the door - it means that SOMEONE has put a shipping label on it and it could possibly sit there for another 4-5 days before making its way to you. I ordered the Hair max laser comb and received an email that "my item has shipped. When I track shipping (for the past 6 days), the message says UPS has not yet picked up the package. I should have heeded some of the reviews about this item and taken a pass. How can you sell something that the mfr. doesn't even have? This really makes me mad. I was told by Customer service that if it hasn't been shipped by the 22nd, which is the expected delivery date to call them back. QVC might want to be a little pickier about their vendors.


They have the worst delivery/returns of any company I order from. Another reason 

my purchases have dropped.

Honored Contributor
Posts: 10,382
Registered: ‎06-06-2019

You have to familiarize yourself with the shipping and return processes of anywhere you shop that way you know what to expect and what not to expect.  Each online shopping experience has it's own virtues.  Some worse than others.  Pick your poison.

Trusted Contributor
Posts: 1,490
Registered: ‎03-13-2010
I got two different texts today stating my items shipped, but it was for orders I received MONTHS ago. What is going on with QVC texting?
Respected Contributor
Posts: 3,071
Registered: ‎06-27-2010

Re: Your item has shipped

[ Edited ]

@Beauty geek 

 

That might not be true technically.  When they print out the shipping label you do see that message on tracking.  However, the it is up to the UPS person(s) to scan each and every package they pick up from the warehouse.  If they miss one in the pile, it will still get to you but will show that same tracking until it is delivered.

 

This has happened to me numerous times from QVC and other places.  The package always gets here.  

Esteemed Contributor
Posts: 5,890
Registered: ‎01-25-2023

It's sad to say but this is the #1 reason that when considering a purchase I shop it at other sources to verify when I will receive the merchandise. It's important to me.

Lynn-Critter Lover!
(especially cats!)
Honored Contributor
Posts: 23,909
Registered: ‎03-13-2010

Re: Your item has shipped

[ Edited ]

As soon as I get a tracking number...I enter it with USPS or UPS, and watch the item move.   

 

If I need something by a particular date...I buy it locally.

♥Surface of the Sun♥