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Respected Contributor
Posts: 2,967
Registered: ‎09-12-2013

Would you be concerned if you received a Josie Maran BB from QVC and it did not have a seal under the lid? I've ordered several of her BB and have always removed a seal. I'm just wondering? 

Esteemed Contributor
Posts: 6,475
Registered: ‎03-14-2015

YES!!!!!

 

 

Call cs and see if they will send you a replacement, or at least, credit you for that one.

 

 

I wouldn't trust anything that didn't come with a seal on it.

Honored Contributor
Posts: 15,158
Registered: ‎06-27-2013

@wvumountiefan wrote:

Would you be concerned if you received a Josie Maran BB from QVC and it did not have a seal under the lid? I've ordered several of her BB and have always removed a seal. I'm just wondering? 


@wvumountiefan

I would request a replacement.  

Best to be on the safe side. 

Honored Contributor
Posts: 20,143
Registered: ‎04-18-2012

Nope, lots of them don't have seals. The small ones seem to but not the bigger ones. 

Don't Change Your Authenticity for Approval
QVC Customer Care
Posts: 2,926
Registered: ‎06-14-2015

@wvumountiefan

which Josie Maran product are we talking about?

Beth QVC

Esteemed Contributor
Posts: 7,635
Registered: ‎08-19-2014

  Don't use the product!!! Sounds like it was compromised!! Call customer service for a replacement.Ask them to waive return charge plus original shipping charges. Better safe than sorry!!

 

Honored Contributor
Posts: 24,685
Registered: ‎07-21-2011

You need to contact Customer Service and tell them what you just said in your thread.  I would be concerned if all other BB's had a seal.  Cat Very Happy

kindness is strength
Honored Contributor
Posts: 17,892
Registered: ‎07-03-2013

From reading posts, some of her items are not sealed.  The mod will confirm.

Respected Contributor
Posts: 2,967
Registered: ‎09-12-2013

@Beth-QVC wrote:

@wvumountiefan

which Josie Maran product are we talking about?

Beth QVC


@Beth-QVC  Item # A283967. Neither the BB or Face butter had a seal on it. The top of the lid on the BB is all scratched up. 

Respected Contributor
Posts: 2,967
Registered: ‎09-12-2013

@Beth-QVC wrote:

@wvumountiefan

which Josie Maran product are we talking about?

Beth QVC


I can email you pictures if you'd like. I just received the product yesterday