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04-16-2017 12:45 PM
Want to give QVC a thank you for terrific customer service regarding a price adjustment for 2 blouses.
I was pleasantly, and graciously, given $20 of credit in a call that lasted less than 5 minutes.
04-16-2017 12:48 PM
@IMW wrote:
Want to give QVC a thank you for terrific customer service regarding a price adjustment for 2 blouses.
I was pleasantly, and graciously, given $20 of credit in a call that lasted less than 5 minutes.
Hi @IMW
Thank you so much for taking the time to let us know you had such a great experience! I am forwarding your kind words to Mary's supervisor.
Have a wonderful day!
Barb
Customer Care
04-16-2017 12:49 PM
They are good if you catch their mistake on something.
04-16-2017 03:07 PM
That's funny, I was recently told that they, the cs agents, are only authorized to grant a $10.00 credit at most. Guess it depends on who you chance to reach.
04-16-2017 05:09 PM
@skuggles wrote:That's funny, I was recently told that they, the cs agents, are only authorized to grant a $10.00 credit at most. Guess it depends on who you chance to reach.
@skuggles wrote:That's funny, I was recently told that they, the cs agents, are only authorized to grant a $10.00 credit at most. Guess it depends on who you chance to reach.
10$ on each blouse, same blouse different color
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