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Respected Contributor
Posts: 4,007
Registered: ‎06-15-2014

Want to give QVC a thank you for terrific customer service regarding a price adjustment for 2 blouses.

I was pleasantly, and graciously, given $20 of credit in a call that lasted less than 5 minutes.

QVC Customer Care
Posts: 1,505
Registered: ‎10-12-2015

Re: Wonderful Customer Service


@IMW wrote:

Want to give QVC a thank you for terrific customer service regarding a price adjustment for 2 blouses.

I was pleasantly, and graciously, given $20 of credit in a call that lasted less than 5 minutes.


Hi @IMW

 

Thank you so much for taking the time to let us know you had such a great experience!  I am forwarding your kind words to Mary's supervisor.

 

Have a wonderful day!

 

Barb

Customer Care

Honored Contributor
Posts: 12,702
Registered: ‎08-22-2013

Re: Wonderful Customer Service

They are good if you catch their mistake on something.

Respected Contributor
Posts: 2,522
Registered: ‎11-20-2013

Re: Wonderful Customer Service

That's funny, I was recently told that they, the cs agents, are only authorized to grant a $10.00 credit at most. Guess it depends on who you chance to reach.

Respected Contributor
Posts: 4,007
Registered: ‎06-15-2014

Re: Wonderful Customer Service


@skuggles wrote:

That's funny, I was recently told that they, the cs agents, are only authorized to grant a $10.00 credit at most. Guess it depends on who you chance to reach.



@skuggles wrote:

That's funny, I was recently told that they, the cs agents, are only authorized to grant a $10.00 credit at most. Guess it depends on who you chance to reach.


10$ on each blouse, same blouse different color