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01-06-2021 04:08 PM - edited 01-06-2021 04:08 PM
I ordered the TSV New Balance shoe and when I put it in my cart online it was listed as "in stock". Then when the order was completed after entering a payment method, it authomatically changed to Advanced Order status. Now it says it won't be delivered until February - at least that is the date that is projected. We know those delivery dates never correspond to the real delivery date.
What's up with this? Why don't they let us know up front that they don't have enough stock to fulfill an order right away?
01-06-2021 04:54 PM
I had the same thing happen when I ordered but I had watched a presentation before I placed my order and the host said it was an advanced order so I was prepared for that.
01-06-2021 05:06 PM - edited 01-06-2021 05:08 PM
That happened to me too on a Valerie Parr Hill item..... I dont mind if they warn ahead of time that this item is on Advanced Order but on other products they say nothing and customers aren't notified until after the order is already placed which is not a good busines practice...
01-06-2021 05:35 PM
Usually they do put it up on screen with item description , at least in the past they have.
01-06-2021 06:53 PM
Marybeth said they would not ship until 1/25 during her presentation. I did not see any note of this on the screen so I was surprised when she said that.
01-07-2021 01:11 PM
@MW in Iowa wrote:Usually they do put it up on screen with item description , at least in the past they have.
What's happening is QVC isnt always putting it on the screen and its not even mentioned in the presentation either...we dont find out about until its after the fact....
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