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06-23-2021 08:49 PM
06-23-2021 08:54 PM
It is not acceptable . Extended delivery is a dealbreaker for me, regardless of the item.
In stock shipping takes long enough!
06-23-2021 09:26 PM
I am beginning to think QVC is only taking orders, not selling inventory. It simply cannot take this long to get things out of a warehouse.
They are basically taking advanced orders I think. They sell something listed "in stock." And right away it goes to prepping your order (which can last weeks or a month or more) and you can't cancel.
Then it goes to backordered. Then they get in MORE of the same item, which are listed as "in stock" and yours is still backordered.
This makes absolutely NO sense whatsoever. They are selling promised goods, not in stock items.
06-23-2021 10:22 PM
06-24-2021 12:54 AM
I first noticed it before Mother's Day when cuddle duds was selling a cute pajama set, that I wanted shipped to my sister in Florida. When I was looking to see if my order shipped I realize that the three different orders I placed, weren't shipping until delivery date would be after Mother's Day. How disingenuous to advertise this pajama, before Mother's Day as if a person could have it for Mother's Day Knowing full well it wouldn't be. I was discussing it with my daughter and she said that she had ordered me one and now she would go and cancel it. I also noticed that with a pull over from Kim Gravelle. Still hasn't shipped. I think it will be at the end of June.
06-24-2021 02:51 AM
Many like you are angry, as well, and it's not acceptable.
We can explain some of it like manufacturing delays, ships not being unloaded, ground delays, but that's not acceptable because this is what happens when a country depends on another country for most of its products.
It also doesn't explain why my orders from other retailers are processed quickly. Even with QVC's sister, HSN.
It also doesn't explain ordering something implied to be in stock, then goes back and forth between backorder and preparing your order.
Outwardly, from customers' perspective, QVC appears to be dysfunctional and offers no explanation. QVC's silence regarding the matter is most disturbing. You have two choices. Put up with it or buy elsewhere.
06-24-2021 05:35 AM
I agree with @Foxxee ....
It will be interesting to see what Valerie's ship dates will be....
Last year some things NEVER arrived...
06-24-2021 06:52 AM
FYI, The day after I complained in Customer Care forum, my stuff shipped...
06-24-2021 09:25 AM
It is acceptable because some of us don't care that the ship date is later. That's why.
They clearly stated a future ship date, so order or don't!
It isn't up to me to find it acceptable or not that others ordered it. I do my own shopping and let others do the same. None of my business why some choose to shop here or not.
None of anyone's business why someone decided to order this product.
What I don't find acceptable is a post that opens up a dialog about something and then states they are NOT coming back.
So don't post in the first place!
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