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Contributor
Posts: 66
Registered: ‎03-10-2010

Re: Why is Q pushing using Chrome or Firefox to view the product videos?

[ Edited ]

<p>With Safari I have to fool with the settings to view reviews or videos. Try clicking on the 'aA' located on the left side of the address window. Click on Wesite Settings. A black box will appear: Settings for community.qvc.com. Make sure the destop website setting is turned ON. The video will now be visible. 

Esteemed Contributor
Posts: 5,477
Registered: ‎08-28-2010

Re: Why is Q pushing using Chrome or Firefox to view the product videos?

If using a PC, they are better browsers than Internet Explorer.  Faster

Super Contributor
Posts: 456
Registered: ‎04-23-2010

Re: Why is Q pushing using Chrome or Firefox to view the product videos?

I did not see that , but over a month ago I complained that all the videos were all blurry....I use Chrome and have google as well... still blurry 

Honored Contributor
Posts: 8,086
Registered: ‎10-03-2014

Re: Why is Q pushing using Chrome or Firefox to view the product videos?

@RespectLife 

 

Microsoft changed from Internet Explorer to Edge.  IE is no longer supported.  It still can be used, but it might be why you are having so many problems at QVC and elsewhere.  

 

 

Respected Contributor
Posts: 2,169
Registered: ‎03-31-2010

Re: Why is Q pushing using Chrome or Firefox to view the product videos?

I do love Firefox.  I use it as my browser and never have a problem.

Honored Contributor
Posts: 41,381
Registered: ‎03-09-2010

Re: Why is Q pushing using Chrome or Firefox to view the product videos?

most of the time i use firefox or microsoft edge to access qvc.

no issues for me watching videos or doing anything else on the site.

********************************************
"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein
Trusted Contributor
Posts: 1,231
Registered: ‎01-05-2017

Re: Why is Q pushing using Chrome or Firefox to view the product videos?


@KingstonsMom wrote:

It's on every product page I've viewed today?

 

Do they get a kick back from Google or something?

 

I use neither for a browser and I have no problem viewing videos.

 

Sure wish they would focus on their bigger problems for customers.


They are just referring you to the browsers that are most compatible and the safest to use.

Honored Contributor
Posts: 19,658
Registered: ‎03-09-2010

Re: Why is Q pushing using Chrome or Firefox to view the product videos?

I won't use Google for anything, don't trust them.

 

I use Edge on my laptop and have no problems on any sites I visit.

You never know how strong you are until being strong is the only choice you have.
Honored Contributor
Posts: 15,244
Registered: ‎02-27-2012

Re: Why is Q pushing using Chrome or Firefox to view the product videos?


@Foxxee wrote:

@RespectLife 

 

Microsoft changed from Internet Explorer to Edge.  IE is no longer supported.  It still can be used, but it might be why you are having so many problems at QVC and elsewhere.  

 

 


@Foxxee 

 

Thank you!  That explains a lot of things!

Respected Contributor
Posts: 2,634
Registered: ‎03-09-2010

Re: Why is Q pushing using Chrome or Firefox to view the product videos?

The things I learn about reading here! What I’ve noticed these days is that many sites are only designing for the latest and what they see as the greatest. I use my iPhone for most of my computer viewing and if phone gets older or iOS is not kept up to date issues begin to surface.