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06-04-2020 08:09 PM - edited 06-04-2020 08:17 PM
<p>With Safari I have to fool with the settings to view reviews or videos. Try clicking on the 'aA' located on the left side of the address window. Click on Wesite Settings. A black box will appear: Settings for community.qvc.com. Make sure the destop website setting is turned ON. The video will now be visible.
06-04-2020 08:16 PM
If using a PC, they are better browsers than Internet Explorer. Faster
06-04-2020 09:21 PM
I did not see that , but over a month ago I complained that all the videos were all blurry....I use Chrome and have google as well... still blurry
06-04-2020 11:24 PM
Microsoft changed from Internet Explorer to Edge. IE is no longer supported. It still can be used, but it might be why you are having so many problems at QVC and elsewhere.
06-04-2020 11:46 PM
I do love Firefox. I use it as my browser and never have a problem.
06-05-2020 12:22 AM
most of the time i use firefox or microsoft edge to access qvc.
no issues for me watching videos or doing anything else on the site.
06-05-2020 07:50 AM
@KingstonsMom wrote:It's on every product page I've viewed today?
Do they get a kick back from Google or something?
I use neither for a browser and I have no problem viewing videos.
Sure wish they would focus on their bigger problems for customers.
They are just referring you to the browsers that are most compatible and the safest to use.
06-05-2020 09:14 AM
I won't use Google for anything, don't trust them.
I use Edge on my laptop and have no problems on any sites I visit.
06-05-2020 09:25 AM
@Foxxee wrote:
Microsoft changed from Internet Explorer to Edge. IE is no longer supported. It still can be used, but it might be why you are having so many problems at QVC and elsewhere.
Thank you! That explains a lot of things!
06-06-2020 11:25 AM
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