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03-21-2019 10:08 AM
I purchased two items on St. Patrick's Day, and they are still "in process". Please tell me what takes a week to prepare and ship a package out? This is annoying, waiting for items to be shipped. What happened to receiving the package in 4 days (BEFORE HSN and QVC merged)? That's long gone!
03-21-2019 10:14 AM
I don't understand why the delay in shipping is so long either. I bought a shirt during fashion day and it shipped yesterday. yet you can't cancel an order unless you do it imediately because it's "in process".
I could understand if it is shipping from a 3rd party vendor like the electronics do but their warehoused items should not take that long.
03-21-2019 10:40 AM
This is pretty much normal for QVC these days, and has been discussed here many times. HSN's shipping is still pretty fast for me. I just don't shop at QVC if I need something quickly.
03-21-2019 10:45 AM
IMO, 2 possible reasons: 1) the warehouse is so big with so many items (what retailer keeps an item in inventory for 5+ years like QVC does??) it's difficult to find anything!! or 2) and more probable is they have cut way back on their warehouse personnel in a cost saving measure.
I don't understand the problem of cancelling an item if it's still "in process." Until it actually ships the item should be cancellable.
03-21-2019 11:15 AM
Macys is a huge organization also but they shipped most of my order yesterday on the day I ordered it. Another plus is that shipping is free if you order a certain amount. All cosmetics were on sale so I stocked up.
I also like that I can return items to my local store if I don't like it. No big return fees. QVC is losing business to them at least from me.
03-22-2019 04:23 PM
My shoes came today. Ordered 3/13. Delivered with my Macys order from 2 days ago.
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