Who has kept broken or defective merch?

Nataliesgramma · ‎03-28-2015

I wonder how many people just keep something that is defective or broken rather than take the time to return..

I notice it happens frequently for Valeries items because they get sold out and we really want the item. Someone on another post kept a gingerbread figure that came with it's head glued back on. I have done it myself with a candle and recently, the plate lifts that I can'fix' when I use it.

I even see in reviews that things...just get thrown 'in the trash'...rather than return.

itsmagic · ‎08-08-2011

I’ve always been surprised reading reviews that say they just threw it out instead of returning because I have always returned something broken or defective.

Foxxee · ‎10-03-2014

I kept a few things that I should have returned. No more, though. QVC needs to know how many defective products customers are receiving.

Yes, I have read people repairing broken and defective products, drilling holes to make parts fit, painting chipped paint; which is what I did one time. One gal took a stacked pumpkin apart and redid it with higher quality materials.

Sometimes I hear, for the cost of shipping, it wasn't worth returning; however, they must not know there are no shipping costs for defective products.

Others have said since it didn't cost much, they weren't going through the trouble to return it.

jlkz · ‎12-02-2013

No I don't keep stuff defective or broken.

Over time, I messed up my very old carpet cleaner.....left the filled soap dispenser in its slot over the cold winter ( up in mountain place ). Tried to repair to no avail. Put it out next to the filled trash can for pickup: it was picked "up" probably by someone for parts or who was really good at repairs.

For things that arrive broken or break soon after first use, back to sender ASAP. I would be angry every time I looked at it if I were to keep it !

We make a living by what we get. We make a life by what we give.
Sir Winston Churchill

catter70 · ‎10-11-2017

I kept something from Lock n Lock where 1 piece wouldn't latch properly.

drizzellla · ‎03-14-2010

I have bought items that were not broken or defective BUT when I open the package, I go "What was I thinking". It was usually a clothing item. I usually keep it and donate the item. I never even took it out of the plastic bag. I knew just looking at it still in the bag, I would never wear it.

faeriemoon · ‎03-14-2010

One item; a GILI hadbag that had a crooked leather problem that I didn't think was an issue immediately. I thought it just was a squished packing situation and that it would fix itself once unpackaged. Wrong.

I have never kept anything that was less than perfect if I noticed a problem upon opening the box or package.

tototwo · ‎03-09-2010

Not me. Back it goes!

* A woman is like a tea bag. You can't tell how strong she is until you put her in hot water. *
- Eleanor Roosevelt

Mombo1 · ‎11-02-2015

@tototwo wrote:
Not me. Back it goes!

@tototwo @Nataliesgramma I think I inherited my father's "frugal genes". I can't see wasting money... especially on a defective item.

kaydee50 · ‎02-07-2011

Not broken or defective but I don't bother returning items that don't fit or I don't like. Since I rarely order anything more than $30 I just donate the item. Not worth it to me to send it back.