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Trusted Contributor
Posts: 1,160
Registered: ‎03-10-2010

When Does 90 Day return policy end??

I've seen rumors that as of June 1, it will go back to 30 days.  Is this true?

Inquiring minds need to know!  TIA. Heart

If you can dream it you can do it--Walt Disney
Esteemed Contributor
Posts: 7,630
Registered: ‎08-19-2014

Re: When Does 90 Day return policy end??

 @kutira  Maybe you should post your question in the Customer Care forum. This is a question for a Moderator.

Respected Contributor
Posts: 4,567
Registered: ‎09-15-2016

Re: When Does 90 Day return policy end??

Yes, it's June 1st.

Honored Contributor
Posts: 33,580
Registered: ‎03-10-2010

Re: When Does 90 Day return policy end??

The return policy is stated on-line and it says as of June 1st, the return period is 30 days. 

Contributor
Posts: 49
Registered: ‎05-06-2020

Re: When Does 90 Day return policy end??

I see! Thanks for the feedback, everyone!

Valued Contributor
Posts: 942
Registered: ‎06-27-2010

Re: When Does 90 Day return policy end??

I have read June 1st. Good luck to anyone doing a return over 30 days!. My Dad had a heart attack & with Covid going on I thought well I don't have to rush. That was a bad decision on my part. My exchanges & one defective item turned into a nightmare! The good news is my Dad is doing well for his age. 

Frequent Contributor
Posts: 137
Registered: ‎04-09-2015

Re: When Does 90 Day return policy end??

yes.  as of yesterday the return policy is 30 days.

Esteemed Contributor
Posts: 5,457
Registered: ‎10-04-2010

Re: When Does 90 Day return policy end??

I thought it was 90 days from the time you place your order
Trusted Contributor
Posts: 1,140
Registered: ‎06-20-2015

Re: When Does 90 Day return policy end??

[ Edited ]

@Teddixat wrote:
I thought it was 90 days from the time you place your order

 

That's what the CS told me on May 28 that I had 90 days to return and I am holding them to it because I haven't gone to the post office yet due to Covid-19 concerns.

Super Contributor
Posts: 298
Registered: ‎02-02-2018

Re: When Does 90 Day return policy end??

 

I had a situation now where they were not honoring the 90 day return window either.  Not sure how they could go fro having the hosts constantly talk about the return policy and promoting that everyone could be confident in having enough time to make a return if you need to, when customer service will not even honor it.  Very deceptive business practice just to get sales and then pull a quick one on people.