I submitted a review for the Lissi Interactive African American Doll and posted a not so positive review because I was not happy with the packaging of the doll itself. It did not come in its own box as most dolls do but the doll with all its accessories and batteries were sealed in a plastic and then stuffed in a narrow shipping box. I was going to ship it out to a friend's daughter but had a hard time looking for a nice enough box for the doll so I can wrap it nicely and then put in a shipping box. Now here is the e-mail QVC sent stating why my review cannot be posted:
Review Date: 07-DEC-10Item Number/s: T28736Dear QVC Customer:Thank you for taking the time to write and submit a Customer Review for the product listed above. I¦m sorry that we are unable to post your specific review to our website. Your review included something that did not meet our general guidelines for content. I want to emphasize that we read each review carefully and collect our customers¦ experiences to help us continually improve our product offerings. Although we¦re unable to provide the specific reason why your review couldn't be posted, here are a few reasons why reviews are not accepted:
- When the review focuses more on a service issue rather than the product itself: we consider all your experiences with a product or manufacturer, but the review can¦t be posted as a Customer Review. (What service issue? I focused on the doll!)
- When the review is submitted for one product, but is written about a different product: when this happens, please know we try to find the right product to match with the review, but when we cannot, the review cannot be posted. (What different product? I talked about the doll!)
I appreciate you for submitting a Customer Review! I hope that you will rate and review other products in the future. If you have more feedback for us, simply click on the ¦Contact Us¦ link provided below. We read and take action on customer feedback, so thank you for caring enough to tell us what you think.
All the best,Dan McDermott, Senior Vice President Customer ServicesPlease access the QVC.com links provided below for comprehensive information on our Product Rating and Review guidelines, QVC Community Standard and Contact Us screens.Product Rating and Review guidelines:http://reviews.qvc.com/1689/J06162/reviews.htm?action=ShowGuidelinesQVC Community Standards:http
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