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Esteemed Contributor
Posts: 6,527
Registered: ‎03-10-2010
I ordered an item that was available when I ordered it. And the next day it’s “backordered.” What does that mean? What is the difference between that and waitlist? I understand sold out. But what does backordered mean?
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Honored Contributor
Posts: 8,197
Registered: ‎12-13-2010

Re: What does backordered mean?


@esmerelda wrote:
I ordered an item that was available when I ordered it. And the next day it’s “backordered.” What does that mean? What is the difference between that and waitlist? I understand sold out. But what does backordered mean?

@esmerelda  It means that when they tried to fill your order they didn't have sufficient merchandise to do so.  Now they will try to acquire more merchandise and if they are unable to do so in about 45 days your order will be canceled.  I've had this happen several times.  Hope this helps.

Esteemed Contributor
Posts: 6,527
Registered: ‎03-10-2010

Re: What does backordered mean?

Thanks, @lucymo.  I guess backorders get filled before waitlist?

 

@Beth-QVCThanks for removing the duplicate.  It was an error on my part.

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QVC Customer Care
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Re: What does backordered mean?

@esmerelda

You are welcome! And backorders are filled prior to waitlist...

Beth QVC

Honored Contributor
Posts: 68,156
Registered: ‎03-10-2010

Re: What does backordered mean?

What it probably means is that if this was to have been a Christmas gift you might want to look for an alternative...

 

Smiley Wink

 

 


In my pantry with my cupcakes...
Honored Contributor
Posts: 8,197
Registered: ‎12-13-2010

Re: What does backordered mean?


@esmerelda wrote:

Thanks, @lucymo.  I guess backorders get filled before waitlist?

 

@Beth-QVCThanks for removing the duplicate.  It was an error on my part.


 

@esmerelda  You're welcome.  I hope they are able to get your item for you. 

Honored Contributor
Posts: 8,197
Registered: ‎12-13-2010

Re: What does backordered mean?


@stevieb wrote:

What it probably means is that if this was to have been a Christmas gift you might want to look for an alternative...

 

Smiley Wink

 

 


@stevieb  That's probably true.  I don't have much luck with BO items and especially if I need them by a certain date, like Christmas.  Smiley Happy

Honored Contributor
Posts: 68,156
Registered: ‎03-10-2010

Re: What does backordered mean?

@lucymo It seems to me it used to be very different... I used to almost always receive backordered or wait list items, but it seems to now be more the norm for them to end up being cancelled.


In my pantry with my cupcakes...
Honored Contributor
Posts: 8,197
Registered: ‎12-13-2010

Re: What does backordered mean?


@stevieb wrote:

@lucymo It seems to me it used to be very different... I used to almost always receive backordered or wait list items, but it seems to now be more the norm for them to end up being cancelled.


 

@steviebIt's been a long while since I've received an order that was BO'd.  I've already stopped ordering anything that I need by Christmas, too risky to count on it getting here.

Honored Contributor
Posts: 68,156
Registered: ‎03-10-2010

Re: What does backordered mean?


@lucymo wrote:

@stevieb wrote:

@lucymo It seems to me it used to be very different... I used to almost always receive backordered or wait list items, but it seems to now be more the norm for them to end up being cancelled.


 

@steviebIt's been a long while since I've received an order that was BO'd.  I've already stopped ordering anything that I need by Christmas, too risky to count on it getting here.


I agree @lucymo, from here any way. Though I might still order an item or two from other sources.


In my pantry with my cupcakes...