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Valued Contributor
cinebee
Posts: 757
Registered: ‎03-22-2010

Well thanks for that, Q

‎10-28-2014 02:57 PM

I always appreciate receiving an ugly pair of Ryka athletic shoes instead of the cute Clarks ankle boots I ordered. Now the boots won't arrive in time for me to wear them to the event I had in mind. Lovely.

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Valued Contributor
cinebee
Posts: 757
Registered: ‎03-22-2010

Re: Well thanks for that, Q

‎10-28-2014 02:58 PM

And you know a lot of companies would be nice enough to rush out a replacement with the item actually ordered instead of making the customer wait until the return is received. That is, those companies that actually have a little class.

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cinebee
Posts: 757
Registered: ‎03-22-2010

Re: Well thanks for that, Q

‎10-29-2014 10:20 PM

I must amend this post with an update. I received a phone call from a Q rep today who saw my post and was apologetic about my receipt of the wrong item. He has promised to ship out the original item via 2 day so I should have the boots by Friday! Kudos to them for being super nice about the situation. Class with a capital C.

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penny2k
Posts: 24
Registered: ‎03-18-2010

Re: Well thanks for that, Q

‎10-30-2014 12:01 AM

Good!

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NC Bandwagon
Posts: 3,495
Registered: ‎05-03-2014

Re: Well thanks for that, Q

‎10-30-2014 06:10 AM

Hello, cinebee. Smile

Glad things worked out for you.

~Nick Chavez is my favorite vendor on QVC and Alberti Popaj is my favorite QVC host.~
Nick Chavez now has his own sub-forum under the My Favorite Brand folder
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