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Honored Contributor
Posts: 20,570
Registered: ‎06-13-2012

Website says my email address is not valid when trying to log into my account to place an order.

Tried calling but have been on hold for 20+ minutes and tried live chat and same thing.

I guess QVC doesn't want my money! {#emotions_dlg.laugh}

Esteemed Contributor
Posts: 7,210
Registered: ‎03-23-2010

Re: Website says my email address is not valid when trying to log into my account to place an order.

It does that to me sometimes when I check order status. I try later and it works. I haven't placed an online order in a long time.
Regular Contributor
Posts: 175
Registered: ‎11-05-2010

Re: Website says my email address is not valid when trying to log into my account to place an order.

I was on hold for 45 minutes and gave up. See Suggestion Box for my post. You're right -- they're losing sales.

Trusted Contributor
Posts: 1,346
Registered: ‎04-18-2010

Re: Website says my email address is not valid when trying to log into my account to place an order.

Did you try to restart your computer or clear your cookies? This system does act wonky !
Respected Contributor
Posts: 4,404
Registered: ‎03-11-2010

Re: Website says my email address is not valid when trying to log into my account to place an order.

We all went through that the other day. It was fixed later in the day. Clearly the problem was the QVC website.