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Trusted Contributor
Posts: 1,946
Registered: ‎07-31-2011
I can't log in to anything to view items. Qvc says technical error. Jane isn't saying system down. What's up?
Contributor
Posts: 73
Registered: ‎10-08-2010

Guess she's out of the loop.....

Frequent Contributor
Posts: 106
Registered: ‎04-23-2023
The app isn’t working for me right now (8 pm HST). It launches and I can see the main page, but I can’t pull up any items or do any shopping.
Honored Contributor
Posts: 15,689
Registered: ‎10-09-2012

Yes, the website and app were both out for hours this morning.  The QVC FB monitors confirmed it.

 

Back up now.

Esteemed Contributor
Posts: 7,484
Registered: ‎10-04-2010

@Caaareful Shopper    Not totally. I still can't access some shows.  Says we're sorry, items from the show not available.  This is a constant problem with the Q's website.   This should not be happening as much as it does.  Either they need to upgrade their hardware or even soft wear or get better IT people.  For a company struggling, they need to make sure people who still want to buy, can do so

 

What a mess!

 

Honored Contributor
Posts: 15,689
Registered: ‎10-09-2012

@Teddixat wrote:

@Caaareful Shopper    Not totally. I still can't access some shows.  Says we're sorry, items from the show not available.  This is a constant problem with the Q's website.   This should not be happening as much as it does.  Either they need to upgrade their hardware or even soft wear or get better IT people.  For a company struggling, they need to make sure people who still want to buy, can do so

 

What a mess!

 


@Teddixat  Wow - yes a mess indeed!  

Esteemed Contributor
Posts: 5,988
Registered: ‎09-02-2022

Re: Website down

[ Edited ]

  

I guess QVC C*O's haven't taken care of the continued incompetent Q IT Dept problem yet. 

 

  Well, incompetent IT Dept has only needed over haul for  YEARS. 

 

Certainly, don't rush it, Q C*O's & Q Mgt.

It's only the means by which a majority of yr Q Customers make purchases.

 

Woman Frustrated

"Don’t forget to be kind to strangers, for some who have done this have entertained angels without realizing it!" TLB
Honored Contributor
Posts: 11,670
Registered: ‎03-09-2010

These things happen.....even with some of the other sites.  

Frequent Contributor
Posts: 139
Registered: ‎04-12-2010

Just tried to place an order on line.  My credit card was debited, but the order did not populate.  So it appears I have been charged for no purchase.  I noticed a scroll at the top of the webpage indicating technical difficulties.  I called customer service and was told that the order probably went through, but should check again in a couple of hours.  IT is supposedly working on it.  Sigh.

Esteemed Contributor
Posts: 5,229
Registered: ‎04-28-2010

i could not get in the forums for several hours yesterday but seems ok today.  Error message contact customer service could not log into my acct.  Seems it is fixed now.