Q Talk

[bargainsgirl]

Where are all the videos to check out merchandise online?  Most of what I have tried to shop for this past weekend had no video!  I find these so very helpful.

[Kachina624]

@bargainsgirl    Without some items numbers, we can't check to see if the videos are really missing or whether there's a problem with you seeing them on your device.  Often, a change of browser will make them appear. 

[PJinIA]

I can't see videos either...where the video clip is supposed to be all I have is the message "See It in Action" but when I click on it nothing happens.  I can watch videos on any other site including HSN.  

[bargainsgirl]

Yes Pitstop I have the exact problem that you do.  Wonder what is going on...

[PJinIA]

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@bargainsgirl wrote:

Yes Pitstop I have the exact problem that you do.  Wonder what is going on...

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BUT if I use Explorer I can see videos...just not using Chrome.  Go figure!  Been like this for a couple of days.

[bargainsgirl]

I use Safari...weird and annoying!!

[Teddixat]

I can't see the videos either in Chrome or Safari.  It appears if you want to see the Videos you have to use the APP.  I think Q IS DOING THIS TO MAKE US USE THE APP.   

[Teddixat]

@Kachina624    I use either Safari or Chrome and can't see the videos.  The only way for me to see the Videos is by using the Q App.   I think Q is doing this on purpose to encourage us to use the APP.  Same goes for the Q card

[Kachina624]

@Teddixat    I haven't had trouble seeing videos and I never use the app.  I use Chrome for Android or Firefox.  I see no advantage to bothering with the app, especially since you can't access the forums. 

[Caffeina]

The videos play fine on my 7 year old Windows 10 laptop using Chrome, Edge, and Firefox.