Unbelievable

Jinpa · ‎12-27-2015

I ordered a Denim&co dress for an upcoming trip, BUT received a dress that isn't even sold on QVC, it's only sold on HSN. What is up? I never would have believed that if it didn't happen to me.

Puppy Lips · ‎05-09-2010

Oh my.

Well that is a new and different way for QVC to $crew things up.

Always remember that you are absolutely unique. Just like everyone else. Margaret Mead

LTT1 · ‎03-09-2010

@Jinpa @Puppy Lips

The two companies seem to be merging...and operations (along with growing pains) will be part of this.

~Have a Kind Heart, Fierce Mind, Brave Spirit~

Sooner · ‎03-10-2010

QVC has always had issues like this. It seems they think their things sell because of their fabulous hosts and not so much on quality, value and service these days.

Kachina624 · ‎03-10-2010

Both companies share the same warehouses, so it's possible an order could have been sent by mistake. Contac5 5he social team with your item # and see if they can expedite an exchange. Qvcsocialteam@qvc.com

New Mexico☀️Land Of Enchantment

Beammeupscotty · ‎02-25-2024

Hope you are able to exchange it in time for your trip! @Jinpa

Estellee · ‎07-12-2011

That's a new one, hadn't heard about that happening before.

THEY CallMe Mr Wilkes · ‎06-29-2016

While unfortunate, I can certainly see it happening considering the high degree of automation in shipping facilities.

The Bethlehem warehouse was designed to service both QVC and HSN and, as noted, the other facilities are being converted to joint use.

A mere unintentional change in the bar code could cause this. Almost 100% of the selection of the item from the shelf is computerized. Real people don't pull the item.

I've received odd, unordered items from shippers as diverse as Amazon and J Crew.

Definitely not unusual or inexplicable. AI will be in total control of your order shortly.

San Antonio Gal · ‎05-18-2017

I've recently received incorrect items from Walmart - on more than one occasion. Not a big deal. Things happen.

THEY CallMe Mr Wilkes · ‎06-29-2016

Not long ago I received a pair of corduroy trousers in a shipment from Polo. I didn't order them but they were my size! It didn't show up on the invoice at all and I wasn't billed.

I contacted customer service and they said just keep them!

Every company keeps an account to handle things such as this.