Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
12-30-2019 02:07 PM
I made the mistake of ordering an outfit to wear on New Years Eve. It was shipped appropriately by QVC to Portland. I live in Oregon.
From Portland, it was shipped to Oklahoma City, OK. Now the projected arrival date is January 2.
I hate USPS...
12-30-2019 02:13 PM
USPS seems to make a lot of mistakes or at least their sorting machines do. Probably the result of a low bid. Sorry about your ruined New Year's Eve outfit.
12-30-2019 03:21 PM
I know....it’s infuriating. My shipment tracking showed that it was in my neighborhood, then back on the truck to who knows where. I never received it. Crazy.
12-30-2019 03:24 PM
QVC needs to ship UPS.Whenever they ship USPS it's always on the slow boat to China!!
12-30-2019 03:39 PM
oh boy @SchippyLuv I'm sorry that USPS got it wrong. I had a LOT of misdirected or not delivered packages in 2019.
12-30-2019 03:55 PM
I feel all the delivery companies are having issues now. The help is extremely overworked and probably shouldn't be driving as many hours in a day as they do.
Some of my family are postal workers and I would never want their job. My sister in law works 7 days a week from Thanksgiving until New Years......I try to cut them all some slack.
12-30-2019 08:36 PM
So sorry that you might not get your outfit in time. Sometimes USPS can correct mistakes and get your packages to you sooner than the estimated time. Maybe you can wear the new outfit for Valentine's Day if it arrives too late.
12-31-2019 12:34 AM
Unfortunately, it’s not just USPS. I’ve had 2 orders from QVC go lost in December from UPS. Just.....lost in shipping. Q sent me another. I’ve pretty much stopped shopping, for now anyway. (I had an empty package this summer. I really don’t trust it much anymore.)
12-31-2019 06:59 AM
@SchippyLuv wrote:I made the mistake of ordering an outfit to wear on New Years Eve. It was shipped appropriately by QVC to Portland. I live in Oregon.
From Portland, it was shipped to Oklahoma City, OK. Now the projected arrival date is January 2.
I hate USPS...
I doubt it's USPS's fault.
Q's standard shipping mail is handled by a 3rd party (not USPS) and it will always go to a hub before it goes to you. Most of Q's mail is moved from post office to post office by a 3rd party shipper. A lot of these shippers wait until a location has enough mail to make it worthwhile to pick up.
A company like Q should be able to get a decent contract with USPS and UPS to avoid using 3rd party shippers. Who knows why they chose the cheapest and most unreliable option.
Q is notorious for slow and unreliable shipping. If you ordered it in the last 3 weeks, it shouldn't surprise you or anyone that you haven't received it.
12-31-2019 09:50 AM
@carlycat wrote:Unfortunately, it’s not just USPS. I’ve had 2 orders from QVC go lost in December from UPS. Just.....lost in shipping. Q sent me another. I’ve pretty much stopped shopping, for now anyway. (I had an empty package this summer. I really don’t trust it much anymore.)
Years ago I had called customer service to find out where a package might be and they said I had to give it a certain number more days before they could credit me. They would also be checking further with the USPS because it was stuck someplace. A few days later I received the packing notice in the standard brown envelope not attached to anything. It looked like it had never been attached to anything, so no wonder it got lost. I called customer service again and expected them to assume I was lying about it as I had never before or since had that happen, and the person did not seem surprised at all. Not happy here but at least customer service was okay to deal with.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788