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01-09-2025 01:34 PM
Consequently my last two Q orders were returned to the Q. I am so bummed. UPS refuses to send my USPS orders on to me and had them returned. Let's hope this gets resolved. One of the orders is a pair of IM pants and, of course, they are sold out. Never mind, couldn't re-order and receive them anyway. I also cancelled my Q card because Synchrony Bank is a joke. Use another credit card.
01-09-2025 01:57 PM
Is there any way to contact UPS to find out why your packages are not being transferred to USPS? That is really odd. Carrier problem not Q.
I'd say 70% of my packages go UPS to USPS and I have never had an issue.
I have many Synchrony cards, Lowes, JCP, Amazon, Q, HSN and have never had a problem w/ Synchrony ever.
Sorry you are having so many problems! Hope it gets resolved w/ UPS.
01-09-2025 02:03 PM
That's happened to me a few times. I've decided when it has happened I wasn't supposed to really have whatever I ordered.
01-09-2025 02:33 PM
@RespectLife I contacted my local post office as well as QVC and they are aware of the problem. There's apparently a problem between the two carriers and are hoping it gets resolved soon.
01-09-2025 04:20 PM
@pattypeep @DrakesMomma @RespectLife
Do you think this has anything to do with the fires in CA?
01-09-2025 04:37 PM
That's wild... I live rural and the majority of all I receive are between these two yet never a problem. Hopefully you'll get it squared away soon. Good luck!
01-09-2025 04:56 PM - edited 01-09-2025 04:57 PM
I wonder if the company that does the transfers between UPS and USPS is still owned by Louis DeJoy, the postmaster general? This is the source of most misdirections, slowdowns and extended holds, imaginative excuses and outright lies in my experience, a company called Narvar
01-09-2025 04:56 PM
I notice that most of my packages (99%) lately are coming by UPS which I LOVE! It is so much faster than the USMail Innovations. USMail Innovations is the slow boat...
PS I don't like Synchrony either. Hate it. I can't cancel because it's tied to a retail outlet. DD had them for one month and cancelled them.
01-09-2025 05:00 PM
@Beammeupscotty. In my area UPS does the deliver if two or more parcel are being delivered to the same address, the same day.
01-09-2025 05:08 PM
@LTT1 - Not for me. It has everything to do with Rossford Ohio being some kind of black hole. A package will get there and won't move for about 10 days and next thing I know I have an email that says the Q has received my return.
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