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05-19-2018 02:32 AM
@Lipstickdiva wrote:
@Kachina624 wrote:
@Puppy Lips wrote:
@judianne wrote:I just wonder how Zulily does it ! One charge of 5.99 and free the rest of the day , even if you ordered a dozen different items. And if you order on a Friday, it’s free till Sunday night.
Well clearly, Zulily does this to get you to order more things. I am sure they make up for it in their pricing and overall turnover of merchandise. Plus, correct me if I am wrong, I thought that you could not return items to Zulily. That alone saves them tons.
You can now make returns to Zulily on most items. The minimum shipping is more than$5.99.@Kachina624, According to Zulily's website, the base s/h charge starts at $5.95.
@Lipstickdiva. You may be right. The minimum I've paid has been $6.95. I've never paid $5.95 for shipping anything.
05-19-2018 02:20 PM
I've had that happen a few times lately. Last week I received 3 seperate pajama orders from two different days in one bag and was charged s&h for each item. Although I didn't and don't like it, I knew it was possible that it would happen. Now I know. Therefore, I will only order if the s&h is FREE or I feel I need it, want it VERY badly or feel the total cost is worth the item(s). The s&h prevents me from ordering most of the time. A plus to this is, I'm actually enjoying it because I save more money than I spend now, so it worked in my favor.
05-19-2018 04:53 PM - edited 05-20-2018 08:28 PM
I just returned 3 clothing items in the same box even though they were all shipped to me separately. Before I put them all in one box and sent it out, I chatted with CS online and he told me I would not be charged return shipping on all 3 items if I shipped them back all together in one box, but the original S&H would not be refunded on these items. I already knew that, but I will be very surprised if they don't charge me return shipping on each item.If indeed I am charged I will call them on it. Now if they only charge you 6.95 for multiple items sent back by the customers, why can't they do it on their end.
05-19-2018 05:17 PM
You should be charged only once for the return. I would be happy to ensure that this happens correctly if you would please send me an email with the 3 returns. Send the email to QVCSocialTeam@qvc.com and I will monitor the return.
Beth QVC
05-19-2018 06:04 PM
05-20-2018 04:58 PM - edited 05-20-2018 04:59 PM
@AlexisRose wrote:...while HSN's revenue was down 9%. Similar metrics for previous quarter (period ending 2017). QVC up 5%, HSN down 8%.
The 5% is considering both the Q-USA and Q-International markets...
For a total of 5%
.for the entire year of 2017 Q-USA had a ZERO increase in revenue,
05-25-2018 05:49 PM
Can you correct my refund(s) too? I returned 2 items in the same package (as I received them in the same package and paid s&h for each item). I used Q's return label for $6.95 but $12.95 was witheld from my total refund. $9.95 for one and $3.00 for the other. What's up with that???? I ended up paying $13.00 for nothing other than s&h charges and have no products to show for it. It really is no different than throwing my money away. Thank you.
05-25-2018 06:04 PM
A couple of days ago Zulily had FitFlops and I was ready to order a pair. When I put it into my cart the shipping was $7.99. For a long time, the shipping (one time charge for the two or three day time-frame) was $5.99. A couple of months ago I paid $6.99. Now it is up to $7.99 at least for the Fit Flops, so I decided I could live without these!
05-25-2018 06:06 PM
I apologize if I got off topic from the original post which was not Zulily.
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