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03-02-2022 12:03 PM
@Memberinnj wrote:I had the same problem, tried putting a order through and nothing happened, did it again and a hour later there was 2 orders for the same item and it wouldn't let me cancel. My order shows shipped but when I try to track it it won't let me.....very frustrating.
Me too. I called and had the second order cancelled but could not cancel on line, had to call. By the way, did you ever get the message "something went wrong - contact Customer Service". when trying to check tracking. Found out that can happen when the merchandise is sent directly from the vendor and not QVC.
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