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Trusted Contributor
Posts: 1,025
Registered: ‎03-09-2010

Re: Trouble with ordering and tracking


@Memberinnj wrote:

I had the same problem, tried putting a order through and nothing happened, did it again and a hour later there was 2 orders for the same item and it wouldn't let me cancel. My order shows shipped but when I try to track it it won't let me.....very frustrating.


Me too.  I called and had the second order cancelled but could not cancel on line, had to call.  By the way, did you ever get the message "something went wrong - contact Customer Service". when trying to check tracking.   Found out that can happen when the merchandise is sent directly  from the vendor and not QVC.