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04-03-2020 02:04 PM
@San Antonio Gal wrote:A friend of mine had to call the investment company that handles her 401K. She was on hold for an hour and a half.
As others have stated, a longer than usual wait will probably be required for most companies during these uncertain times.
I feel your friends pain. Abut two or three weeks ago I had to call Air New Zealand to get my refund since my vacation to Australia has been cancelled. Same thing. I was on hold for an hour and a half.
I just put the phone on speaker, because that is just how it's going to be for pretty much all businesses for awhile.
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